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For Dora at Trustpilot
2nd January 2019

Why don't John Ryan use High Density springs in their mattresses?

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Andrew Hunt

Back in October I contacted you with my details and based on that Lee recommended the Artisan 1500.
I have still not made a decision but have an additional question. Some manufacturers use High Density pocket springs arranged in layers above and below the main pocket springs. Why do they do that and why don't you?
Also my budget has now increased so I am looking at your Tailored 2000, Naturals and Bespoke 004 ranges. Is it just a matter of the more you spend the better it gets or are could there be good reason for NOT buying the most expensive?
Thanks in advance.

Follow up Question:

Hi Lee,

Thank you for your explanation about the HD springs and the ever upward march toward higher spring counts!

Your answer however begs a couple of further questions. The idea of utilizing the space not used by the HD springs with additional comfort layers only works if two mattresses being compared are the same height and the pocket springs are the same height. I can't see anywhere on your site where you give the height of your mattresses and are all pocket springs the same height?

My wife and I sleep rather hot are concerned that the Naturals range with the Poly/Cotton layer might not be right for us. On the other hand my wife suffers from allergies and is worried about the use of horsehair in your Bespoke 004 range. We would be interested on your comments on these two points.

Apologies for the ongoing questions.

Regards,

Andrew

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