This is my archive
Hi Allison, Thank you so much for contacting us regarding the Origins Pocket Latex 1500 mattress. This mattress provides the sleeper with a medium to firm level of comfort however at your body weights and heights, this will be more medium overall as the lighter… Read More
Hi Gavin, Thank you for contacting us regarding the Origins Pocket 1500 with the 2000 spring unit. When choosing a new mattress you need to ensure that not only do you receive the correct level of support which is provided by the internal spring unit but… Read More
Hi Sally, Thank you for your question. A lot of companies require you to purchase a new base with a new mattress. They say you need a new base to validate the warranty. If there is nothing wrong with your base, there is no need to… Read More
Hi Carrie, Thank you for your question. The advice used to be that anyone with back issues needed a firm mattress but this is not the case. You need the correct level of support provided by the springs and comfort layers based on your… Read More
Hi Demitri, Thank you for your question. The upholstery layers on top of the springs determine how the mattress feels. The fibres that are used and the amount of these fibres, and the way that they are layered create the level of comfort, and each… Read More
Hi Simon, Thank you for placing your question regarding your Latex mattress and lack of support from that mattress. First and foremost, with any mattress we always advise our customers to ensure that they utilise the middle part of the mattress. As we are creatures… Read More
Hi Caroline, Thank you for your question. Unfortunately, we discontinued our ottoman base some time ago. When researching ottoman bases, you should check that the lifting weight is sufficient for the weight of your mattress. In our Artisan range of mattresses,… Read More
Hi Joanne, Thank you for your question. Natural fibre mattresses, such as our Artisan range, provide a cooler sleep surface and help you regulate your body temperature. This means that the will help you to be cooler and your husband should feel warmer. Read More
Hi Emma, Thank you for contacting us with regard to a new mattress which will provide you both with the correct level of support. Mattress buying can be a bit of a minefield so hopefully we can steer you in the right direction. When choosing a… Read More
Hi Anne, Thank you for your question. Unfortunately, we are not able to deliver outside of the UK mainland. We can deliver to any manned port within the UK mainland and you would need to arrange for forward shipping. Please be aware that if the… Read More