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This is my archive

What is you’re returns policy

Hi Sonya,   Thank you for your question. Looking for a new mattress can be confusing and having a returns policy can help to put your mind at rest.   All customers of a standard size mattress are covered under our 60 day love it or return… Read More

Natural fibre mattress suitable for someone who is allergic to wool

Hi Valerie, Thank you for contacting us regarding a new mattress which contains natural fibres but without the presence of wool due to your health condition. When choosing a new mattress you need to ensure that not only do you receive the correct level of support but… Read More

Custom size Topper for a Caravan

Hi Don, Thank you for contacting us regarding a topper for the mattress which you have in your caravan. A topper will of course provide your wife with another level of comfort which is what she requires in order to provide cushioning for her shoulders and… Read More

Do the Clearance mattresses have the same guarantee as a full price mattresses?

Hi Dan Thanks for contacting us regarding the Origins Pocket 1500 located within our Clearance Range. Our customers take great care of our products and we are delighted that most are returned in pristine condition. These products will never be more than 60 days old (much… Read More

Origins Pocket Latex 1500 mattress vs Therapur Glacier 3800 mattress

Hi Allison, Thank you so much for contacting us regarding the Origins Pocket Latex 1500 mattress. This mattress provides the sleeper with a medium to firm level of comfort however at your body weights and heights, this will be more medium overall as the lighter… Read More

Origins 1500 or 2000 suitable for 18st sleeper

Hi Gavin, Thank you for contacting us regarding the Origins Pocket 1500 with the 2000 spring unit. When choosing a new mattress you need to ensure that not only do you receive the correct level of support which is provided by the internal spring unit but… Read More

Is a new base necessary with a new mattress?

Hi Sally,   Thank you for your question. A lot of companies require you to purchase a new base with a new mattress. They say you need a new base to validate the warranty. If there is nothing wrong with your base, there is no need to… Read More

Mattress to support lower back without bursitis

Hi Carrie,   Thank you for your question. The advice used to be that anyone with back issues needed a firm mattress but this is not the case. You need the correct level of support provided by the springs and comfort layers based on your… Read More

Recommendation for the Best Mattress for Side Sleepers

Hi Demitri,   Thank you for your question. The upholstery layers on top of the springs determine how the mattress feels. The fibres that are used and the amount of these fibres, and the way that they are layered create the level of comfort, and each… Read More

Issues with latex mattress and lack of support

Hi Simon, Thank you for placing your question regarding your Latex mattress and lack of support from that mattress. First and foremost, with any mattress we always advise our customers to ensure that they utilise the middle part of the mattress.   As we are creatures… Read More