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Hi Andy, Many thanks for your enquiry. We are sorry for any confusion that you may have in respect of toppers. The statement that we match the mattress toppers to our range, should actually specify our Latex or Hybrid Foam ranges. We do not make natural or… Read More
Hi Nicole, Thank you for your enquiry. The first thing we need to say is that we are unable to provide any opinion as to longevity in respect of products not made by ourselves. From what you have said, it may be that the problem is with your base… Read More
Hi there, Thank you for your enquiry. The sag in the centre could be as a result of the base that your mattress is on. If it is a slatted base (sprung or flat), those tend to have a central support bar, which can cause… Read More
Hi Tony, Thank you for your enquiry. Spring count is not a good way to compare mattresses. Normally, for people of average body weights, which you both are, 1000 spring in a king size mattress are sufficient to provide adequate support. Whilst the… Read More
Hi Jackie, Thank you for your enquiry. Without knowledge of the actual model you have, what type of base it is on and what your body weight(s) are it is not possible for us to provide an opinion as to the cause. Having said… Read More
Hi Claire, Thank you for your enquiry. With a slatted base with the gaps that you refer to between the slats we would always advocate placing some form of barrier, usually thin (3-5mm) MDF, over the slats to provide the mattress with a uniform surface upon which… Read More
Hi Edward, Thank you for your enquiry. Our Ottoman bases are 14 inches deep and the castors, when fitted add 2 inches to this (16 inches overall). You could opt to leave the castors off and insert them at a later date if required. As far as the… Read More
Hi Jamie, Thank you for your enquiry. We are sorry to hear of the problems you have had in selecting a suitable mattress. Firstly, the reason for your current mattress developing a dip in the middle is likely to be associated with your slatted base. We… Read More
Hi Debra, Thank you for your enquiry. The spring counts disclosed in most product descriptions usually apply to a standard king size (5ft wide x 6ft 6in long) and are proportionally higher or lower dependent the size selected. In a standard king size mattress, 1000 springs… Read More
Hi Graeme, Thank you for your enquiry. With your particular body weight we would advise that you need a medium feel in the mattress and the most appropriate one in our Fusion range would be the Fusion 4, which comes with a separate latex topper for… Read More
