This is my archive
Hi Jackie, Thank you for your enquiry. Without knowledge of the actual model you have, what type of base it is on and what your body weight(s) are it is not possible for us to provide an opinion as to the cause. Having said… Read More
Hi Claire, Thank you for your enquiry. With a slatted base with the gaps that you refer to between the slats we would always advocate placing some form of barrier, usually thin (3-5mm) MDF, over the slats to provide the mattress with a uniform surface upon which… Read More
Hi Edward, Thank you for your enquiry. Our Ottoman bases are 14 inches deep and the castors, when fitted add 2 inches to this (16 inches overall). You could opt to leave the castors off and insert them at a later date if required. As far as the… Read More
Hi Jamie, Thank you for your enquiry. We are sorry to hear of the problems you have had in selecting a suitable mattress. Firstly, the reason for your current mattress developing a dip in the middle is likely to be associated with your slatted base. We… Read More
Hi Debra, Thank you for your enquiry. The spring counts disclosed in most product descriptions usually apply to a standard king size (5ft wide x 6ft 6in long) and are proportionally higher or lower dependent the size selected. In a standard king size mattress, 1000 springs… Read More
Hi Graeme, Thank you for your enquiry. With your particular body weight we would advise that you need a medium feel in the mattress and the most appropriate one in our Fusion range would be the Fusion 4, which comes with a separate latex topper for… Read More
Hi David, Thank you for your enquiry. Before we provide answers to your specific points, we would advise that the published details of the Hypnos product on all sites is quite limited and does not provide information such as the number of springs and the upholstery in terms of… Read More
Hi James, All the mattresses in our Artisan range are around 28-32cm in depth and we have attached here a schedule of the weights and sizes to assist. You would require deep fitted sheets on these mattresses. If you have any further questions, please don’t hesitate to… Read More
Hi Alastair, Thank you for your enquiry. With your particular body weights we would recommend a split spring tension mattress, firm for you, based on your preference and medium for your wife. The spring tension needs to be correct to provide the correct level of support… Read More
Hi Terry, Thank you for your enquiry. It is nice to hear that people are recommending our products to friends. The mattress that you friend purchased would have been either our Hybrid 6 or Hybrid 7, which, unfortunately, we no longer make. In fact, in the last two years, we… Read More