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Hi Alison, We are internet based only and do not have any retail outlets selling our products. In order to assist we endeavour to match the customer to the product and in 96% of instance we get this spot on. The small number of cases where this doesn’t happen are… Read More
Hi Sue, Thanks for your question. The Hanbury Superb is made exclusively for John Lewis by Vi-Spring and the published details of the construction and upholstery are quite vague, particularly in terms of the upholstery by way of GSM (grams per square metre), which makes providing details of a… Read More
Hello Mrs Lock, Thank you for your question. We always like to discuss our customer’s requirements with them prior to the placing of an order. We would take into account your body weights, preferred feel and budget. The Origins Pocket 1500 will provide an overall… Read More
Hi Richard, When access is an issue, we would normally recommend a zip and link set of mattresses, which can be made in king size and above. I note that you have advised that there limited space and headroom and is those instance, we normally suggest that the base… Read More
Hi Askild, Thank you for your question. The pallets you are intending to use would be similar to a slatted bed frame base and we would always recommend placing a barrier, usually thin (3-5mm) MDF over the slats to provide the mattress with a uniform surface upon which to sit… Read More
Hi Catherine, Thank you for your question. We can make a mattress in the size that you require but this would only be available in our Artisan range (natural upholstery). The charge for this would be the same as a standard king size but as it would… Read More
Hi Kate, Thank you for your question. The Origins bases are standard platform topped and can carry our heaviest single mattress which weighs about 35kg. It then takes the weight of the individual on top up to about 23st (146kg). I hope this assists but should you require any… Read More
Hi Monica, Thank you for your question. We do make zip and link mattresses from king size and above in both the Origins (synthetic upholstery) and Artisan (natural upholstery) ranges. In order for us to advise as to your best option, we would need to know your body… Read More
Hi Fiona, Thank you for your question. All the mattresses that are returned under our 60 day “love it or return it” guarantee are cleaned, re-bagged and graded for sale within our outlet site. All our orders for new products are processed upon receipt and these new products are made… Read More
Hi Greta, Thank you for your question. Due the fact that electric beds move in a fashion which bends the mattresses used on them, a pocket sprung mattress is not suitable for use with these beds. You would be best looking at a latex or hybrid foam… Read More
