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This is my archive

Turning a mattress with a topper

Hi Tony, Thank you for your question on our website. We do not recommend “pillow top” mattresses for many reasons, one being the inability to turn as they are one-sided, which can reduce the lifespan of the product. The advice booklet is clearly generic and is sent out… Read More

Spring tension

Hi Martin, BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products (Please Call)Soft (1.2mm) Your body weight dictates a medium spring tension, whereas your wife falls in the soft spring tension, although, dependent upon preference, a medium may suit her. We… Read More

Choosing the best of both worlds pocket springs with memory foam?

Hi Zehra, With your light body weight I would not recommend any product with a medium or firm feel. We do not have any direct comparison to the product you refer to and the only mattress we make with pocket spring and latex if the Origins Pocket Latex 1500, however,… Read More

latex mattresses

Hi Eile, Thank you for your question. With 100% Natural Latex, you can use an electric blanket as the latex is much more resilient. It will however make the latex feel slightly softer as well but not as much as memory foam. However, I would urge a bit of caution as it… Read More

Returned matresses

Hi there, Thank you for your question. I am sure that having viewed our site, you will have determined how honest, upfront and passionate we are about our products. All of the products returned to us under our 60 day love it or return it guarantee are checked and graded… Read More

Mattress firmness

Hi Christopher, Your body weights dictate a slightly softer feel for your girlfriend and a medium for you, and although the Origins Pocket Reflex is ideal for a wide range of body weights, it will feel quite firm for you both. The Origins Comfort 1000 on the… Read More

A possible re order

Hi Joanne, It great to hear that you are pleased with the products you purchased from us in July 2013. The cheaper of the two purchases was an Origins Pocket Reflex 1000, which for a single mattress and base without drawers would be £510.00. You would need to add… Read More

why do mattresses have grade

Hi Kenneth,   Thank you for your enquiry on our website. It would appear that you are viewing the products in the outlet section of our site.  In our Outlet section, you will find a selection of mattresses that have been returned to us under the ’60 day love it or return… Read More

Recommended mattress?

Hi Alissa, As you are no doubt aware, memory foam is renowned for heat retention and natural upholstery will provide you with a cooler sleep experience. Please view the Artisan Naturals, Artisan Bespoke 004 and Artisan Bespoke, all of which are normally paired with a sprung… Read More

Vi sprung top of range 7' mattress

Hi Sarah, The re-covering and re-upholstering of a product would need to be done by the original manufacturer, in this case Vi-Spring. This is because there are certain processes involved, which if undertaken by anyone else, would invalidate any form of warranty or guarantee, even if the product is of… Read More