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Hi Nick, Thank you for your question. The Artisan Naturals is our best seller in the Artisan range and represents excellent value for money in comparison to other products on the market. This mattress has an overall medium comfort meaning that the mattress is neither too soft nor too… Read More
Hi Hussein, Thanks for your question. The use of 3-5mm MDF sheets will protect the mattress whilst still retaining some of the spring effect from the slats. If you fully replace your slats with solid MDF, the mattress will still breathe but will feel quite a bit firmer than… Read More
Hi Dayle, A continuous spring is one where the whole sprung area consists of one piece of spring wire formed into a sheet of springs connected to each other. These are not contained in any form of pocket and are liable to be over flexible and not provide a great… Read More
Hi Maro, Product development takes quite some time and as yet we have not perfected a design for the low level spring system, however, development of other products has taken priority and we are not able to provide any timescale for the production of the low level spring system. It… Read More
Hi Michele, Thanks for your question. I am sorry to hear that you are finding you new bed uncomfortable. Our advice to anyone is that you need to use a new mattress at least 60 days before deciding upon whether it is right for you, this is why we offer… Read More
Hi Gail, Thank you for your enquiry on our website. The mattresses in our Artisan range, which are constructed with predominately natural fibres, are normally paired with a true edge sprung base, so would be suitable to use with the base you refer to. I am not… Read More
Hi Bettina, All of the mattresses in our Artisan range contain different levels of natural fibres some of which are animal in origin. It is not possible to make any of these products with a different combination of upholstery because each layer provides a specific level of comfort… Read More
Hi Stephen, We only supply our own John Ryan branded products, which are made to our own specifications, we do not make anything for any other bed manufacturer. It may be worth searching foam suppliers on the internet, if you can’t find exactly what you are looking for, you… Read More
Hi Stuart, We only deliver to the UK mainland, meaning that we could deliver to a port of your choice and you would have to organise onward transmission to your property in France. Please see our delivery page here. In addition, if there are any issues with the product,… Read More
Hi Fiona, All of our mattresses are around 27 cm – 30 cm deep, and the standard divan bases are 30 cm plus 5 cm for castsors/glides. If you are still working in imperial those measurements are 11 – 12 inches, 12 inches and 2 inches, meaning that… Read More
