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Hi again Tracy, Thank you for your question. The issue with lumpiness is an inevitable result of purchasing a mattress with a fixed topper (pillow top), because you cannot remove the topper to rejuvenate the same by shaking and fluffing as you would do with a separate topper. Read More
Hi Sarah, Thanks for your question. All of the Artisan range contain natural upholstery layers and the outer layer on each side is wool, which is a natural retardant and there are no additional retardants applied. The covers are made of a damask material comprising 60% viscose and… Read More
Hi Kathleen, Thank you for your enquiry. We do not carry stock and only manufacture our own products to order, the details of which are on this site. I am not aware of the brand that you refer to and do not know who actually manufactures those products. There are… Read More
Hi Tracy, Thank you for your question. The application of a topper is unlikely to provide any resolution to the sagging as it will only dip into the area which has sagged. Unfortunately this is one of the problems than arises with a mattresses/” title=”pillowtop”>pillowtop due to the fact that… Read More
Hi Tracy, Thank you for your question. Without wishing to appear dismissive, I am not able to provide advice or guidance in respect of another manufacturer’s products because the specific details of construction and upholstery are not provided in most cases. When we are advising a customer with regard to… Read More
Hi Marian, The problem you have is the most common in terms of requests for advice that we receive. Even with a 5 stone weight differential, you both fall within the weight range for which a medium spring tension would be appropriate, however, I note that your husband prefers a… Read More
Hi Terry, Our latex mattresses have a 1 cm layer of graphite latex on either side of the 100% natural latex core, and we do not use wool, cotton. The addition of the graphite in these two layers provides sufficient fire retardance to meet the UK regulations… Read More
Hi Kelda, Thank you for the compliment in respect of our site. Whilst we did make some investigations regarding fire retardants, those resulted in us establishing that a combination of applications would be best. All our mattresses comply with current fire regulations and this is achieved by using a combination… Read More
Hi Dennis, Thank you for your question. I have to say I am impressed with longevity of your current mattress. Although your body weight would normally dictate that you opt for a firm tension mattress, because you are quite tall that weight is distributed over a… Read More
Hi Kamilla, Thank you for the compliment in respect of our web site. As you will know from viewing the details of our Artisan 1500, we provide specific information in respect of upholstery layers in terms of GSM (grams per square metre) whereas, such detailing is not available… Read More
