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This is my archive

Painful mattress

Hi Tracy, Thank you for your question. Without wishing to appear dismissive, I am not able to provide advice or guidance in respect of another manufacturer’s products because the specific details of construction and upholstery are not provided in most cases. When we are advising a customer with regard to… Read More

Disturbed by sleeping husband

Hi Marian, The problem you have is the most common in terms of requests for advice that we receive. Even with a 5 stone weight differential, you both fall within the weight range for which a medium spring tension would be appropriate, however, I note that your husband prefers a… Read More

How do you meet the UK fire retardant regulations

Hi Terry, Our latex mattresses have a 1 cm layer of graphite latex on either side of the 100% natural latex core, and we do not use wool, cotton. The addition of the graphite in these two layers provides sufficient fire retardance to meet the UK regulations… Read More

By what method do your matresses meet fire safety regulations?

Hi Kelda, Thank you for the compliment in respect of our site. Whilst we did make some investigations regarding fire retardants, those resulted in us establishing that a combination of applications would be best. All our mattresses comply with current fire regulations and this is achieved by using a combination… Read More

Tall, heavy man

Hi Dennis, Thank you for your question. I have to say I am impressed with longevity of your current mattress. Although your body weight would normally dictate that you opt for a firm tension mattress, because you are quite tall that weight is distributed over a… Read More

Artisan 1500 vs Hypnos Orthos Wool mattress comparison

Hi Kamilla, Thank you for the compliment in respect of our web site. As you will know from viewing the details of our Artisan 1500, we provide specific information in respect of upholstery layers in terms of GSM (grams per square metre) whereas, such detailing is not available… Read More

Millbrook replacement – Artisan Bespoke 004?

Hello J Wade,   Thanks for your follow up question.   We would need to know your body weight in order to discuss suitable spring tension. Spring tension is determined by body weight alone as this is what provides you the support from the… Read More

hybrid mattress

Hi Gary, Thank you for your enquiry via our website.  Unfortunately, due to sourcing difficulties of the high-quality materials needed we are not currently producing our Fusion and Hybrid ranges. As we are unwilling to compromise the quality of our mattresses by using inferior products I am unable to say… Read More

Hello, do you have a showroom where I can try out the beds?

Hi Linda,   We are internet based only and do not have anywhere where you can try our products. Having said that some of our Artisan products are similar in feel to some Vi-Spring models, which are available to try is some retail outlets nationwide. Please call our… Read More

hardness & density

Hi Ankit, The higher the density the firmer the latex will feel. The majority of our latex products are 70kg density making them a medium feel and some are 80kg density providing a firm feel. Our contemporary range is currently undergoing development and will not be available for around… Read More