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Hi Janette, We are internet based only and do not sell through any retail outlets. We endeavour to match the mattress to the customer having regard for body weights, preferred feel and budget. We offer a 60 day “love it or return” guarantee, although we tend to match products… Read More
Hi Denise, I am sorry if you have been confused by the statement regarding toppers. It is only our Contemporary range (Latex & Hybrid Foam) of products which come with a removable topper. With our Origins and Artisan ranges, we would normally advise that you use the… Read More
Hi there, There is no specific reason why you cannot hoover a memory foam mattress, although I would review any care documentation you received with the product just to be on the safe side. Kind regards
Hi Andy, The major stumbling block you have in respect of finding the right mattress is the weight differential and I would think it nigh on impossible to find a single tension product that would suit you both. The issue with the Eve is likely to occur with other latex… Read More
Hi Chris, Thank you for your question. The reason for your current mattress sagging may be the base, but before going to the expense of a new mattress, try placing thin (3-5mm) MDF or pegboard over the slats. This will provide your mattress with a uniform… Read More
Hi there, Thank you for your question. I have reviewed the details of the mattress you refer to and am unable to ascertain what the reactive foam is and who makes the product. I cannot provide any form of opinion in respect of quality and performance because of the lack… Read More
Hi Terry, Thank you for your question. With the weight differential and heights, the optimum solution would be a split tension mattress, medium for your wife and firm for you, either in a one piece or zip and link set. The split tension mattresses are available in our Artisan range… Read More
Hi Nicky, Zip and link mattresses in our ranges come with two sets of zips on the top and bottom of the inside edge meaning that when the mattresses are flipped, head to toe, they can be zipped back together again. Only the upper zips need to be… Read More
Hi Cathy, Thank you for your question. Both the mattresses you refer to are exclusive to John Lewis and the details of the component parts are very general and do not give the GSM (grams per square metre) of the upholstery used. This makes providing any comparison impossible. What I… Read More
Hi Michael, Thank you for your questions. As you will be aware the published details of the product you are looking to buy are vague in terms of the upholstery by way of GSM (grams per square metre), which makes providing any opinion as to quality and performance impossible. Read More
