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Hi there, Thank you for your question. We do not have any retail outlets, we are internet based only. Having said that we offer a 60 day “love it or return it” guarantee, which should not be viewed as a try before you buy option. We endeavour to match… Read More
Hi Suzy, Thanks for your question. The fabric used in the top and bottom cover of the Origins Pocket Reflex is comprised 100% polyester and is in the form of a knitted finish. We were experiencing some issues with the snagging of this fabric. Origins Reflex… Read More
Hi Karen, Thank you for your question. All the Origins products are approximately 30cm in depth and may mean purchasing extra deep sheets which are widely available. The Origins Pocket 1500 is one of our best sellers in that range and has a more medium comfort from the upholstery… Read More
Hi Gail, Although it does state on the site that you ought to apply a topper, we would advise that you wait until you have had your new mattress for at least 14 days before deciding on whether to purchase one. If opting for a product from the Artisan… Read More
Hi Jo, Thank you for your question. The major consideration when advising on the most appropriate mattress is body weights and in your articular case you fall in the middle of the medium range. I would certainly not recommend and othorpaedic (firm) or any other firm feel product. Both the… Read More
Hi Lesley, With all of our mattresses, you can ask for the base to be made in a reduced height. They range from 6 inches to the standard 13 inches and go up in increments of 2 inches at a time. Please call our office before placing an… Read More
Hi Pippa, Thank you for your question. Like you, I only have the usual access to the internet and am not aware of a restriction on the production of these products in South Africa or the reasons why this should be the case. I cannot also find any Bed Manufacturers… Read More
Hi Norman, Thank you for getting in touch. Please see below the quotes for Extra King Zip and Link mattresses; Origins Comfort 1000 – From £725.00 Origins Pocket 1500 – From £820.00 Origins Pocket Reflex 1000 – From £745.00 If you require any further information regarding these products… Read More
Hi Janette, We are internet based only and do not sell through any retail outlets. We endeavour to match the mattress to the customer having regard for body weights, preferred feel and budget. We offer a 60 day “love it or return” guarantee, although we tend to match products… Read More
Hi Denise, I am sorry if you have been confused by the statement regarding toppers. It is only our Contemporary range (Latex & Hybrid Foam) of products which come with a removable topper. With our Origins and Artisan ranges, we would normally advise that you use the… Read More
