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This is my archive

Should I have an orthopedic mattress if I'm 9 stone?

Hi Julie, I am sorry to hear that you have aches and pains as a result of your mattress, however, I would confirm that for your body weight you ought not to have been sold such a mattress. For people of slight body weights the ideal tension of a… Read More

How long are the lead times?

Hi Janis, Thank you for your question. The standard lead time for our Origins range is approximately 3 weeks. There is an approximate 4 week turn around for the Artisan, Fusion, Hybrid and Resilience ranges. The standard lead time for all of our base options… Read More

What's the best mattress and topper combination

Hi Kirstin, I would be very surprised if you receive a detailed response to your query in respect of the GSM. I note that you have not provided your body weight(s), which is key to advising the tension of mattress to choose. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm)… Read More

Best double mattress for a holiday let

Hi Jennifer, I am aware of the brand you refer to, but am unable to provide an opinion as to the quality or performance of their products because the published information in respect of the construction, upholstery and springs is vague. I would not be swayed by the assertion that… Read More

Topper for my DUX mattress

Hi Andy, Thanks for your question. I have tried to view the topper on-line to clarify it’s construction, but the information provided is somewhat vague. As a consequence, I am unable to comment as to why it is so expensive and would suggest that you view our Latex… Read More

Should we accept a replacement mattress if ours is faulty?

Hi Bryan,   Thank you for your question.   The first thing that strikes me is the contradictory advice you have received in respect of the most appropriate mattress and the need to turn the same. Given your body weights, I would recommend that you require… Read More

I need help waking up with backache on Hypos Mattress

Hi Sue, It is clear from what you have said that the previous mattress was too firm for you, which caused the aches and pains you have experienced. With your body weight, I would suggest that you need a medium to soft tension mattress. BodyweightSpring tension Upto 16 Stone /… Read More

Windsor bed company mattress starting to feel lumpy?

Hi Kirk, Having viewed the details of the mattress you refer to I note that those details are extremely vague when it comes to the upholstery layers used by way of GSM (grams per square metre) making any direct comparison impossible. Having said that it does confirm that the main… Read More

What spring tension should I choose in my new bed?

Hi Maureen, Thank you for your question. With your body weights I would suggest that you opt for a soft spring tension, anything firmer is likely to aggravate the problems suffered by your husband. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in… Read More

Ottoman base and mattress recommendation for hot sleepers

Hi Doug,   Thanks for your question and feedback.   At your body weights you would be matched with a Medium spring tension to get the right level of support with our products;   BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm… Read More