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Hi Lyn, Thanks for your question. There could be a number of reasons for this but the main reasons we find are that either the mattress-guide/” title=”spring”>spring tension is wrong or the mattress doesn’t have the correct feel for you. Usually, a topper is introduced to… Read More
Hi Charles, The outlet site is updated regularly, please monitor the site and call the office on 0161 437 4419 when one becomes available to provide specific details of your preferred feel and budget, at which point you will be given specific advice as to the suitability of… Read More
Hi Maggie, Thanks for your question. Whilst I appreciate your candor in disclosing that you are overweight and not very tall, specific weight details are required in order for us to properly advise the most appropriate product in our ranges. A range you could have a look at would be… Read More
Hi Lucy, Thanks for your question. The size of mattress you are referring to is not standard and is 1 inch wider and 3 inches longer than a standard double. This can be made in our Artisan range, but because it is a… Read More
Hi Julie, I am sorry to hear that you have aches and pains as a result of your mattress, however, I would confirm that for your body weight you ought not to have been sold such a mattress. For people of slight body weights the ideal tension of a… Read More
Hi Janis, Thank you for your question. The standard lead time for our Origins range is approximately 3 weeks. There is an approximate 4 week turn around for the Artisan, Fusion, Hybrid and Resilience ranges. The standard lead time for all of our base options… Read More
Hi Kirstin, I would be very surprised if you receive a detailed response to your query in respect of the GSM. I note that you have not provided your body weight(s), which is key to advising the tension of mattress to choose. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm)… Read More
Hi Jennifer, I am aware of the brand you refer to, but am unable to provide an opinion as to the quality or performance of their products because the published information in respect of the construction, upholstery and springs is vague. I would not be swayed by the assertion that… Read More
Hi Andy, Thanks for your question. I have tried to view the topper on-line to clarify it’s construction, but the information provided is somewhat vague. As a consequence, I am unable to comment as to why it is so expensive and would suggest that you view our Latex… Read More
Hi Bryan, Thank you for your question. The first thing that strikes me is the contradictory advice you have received in respect of the most appropriate mattress and the need to turn the same. Given your body weights, I would recommend that you require… Read More
