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This is my archive

Disappointed in a Vi-spring Tiara mattress

Hi Lesley,   Thank you for your question, I am sorry to hear of the issues you have with your Vi-Spring mattress and would say that a medium spring tension is what I would have advised given your body weights.   BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm)… Read More

Topper to help with a regency firmrest which is too firm

Hi Derek, I note you state that you have only recently purchased the mattress, but you have not detailed whether it is too soft or too firm. I wonder if in fact the mattress is the correct tension and feel for you both. I would suggest that you contact the… Read More

Can you compare the Igel Orion with John Ryans range?

Hi Singh, Thank you for your question. Whilst we don’t usually compare with models such as the iGel Orion, predominantly because most retailers don’t fully disclose how they construct. If they did then you can compare and they don’t want you to do that. You need to know the exact… Read More

I have severe spine problems and need a special shaped mattress

Hi Elaine, We do not have a free trial option with our products and are not able to make a mattress for a motor home . As far as a mattress for your home is concerned, we cannot provide a quote without knowing the size required. Incidentally,… Read More

Allergic to latex and animal hair, need a mattress for a bad back

Hi Michelle,   Thanks for your question.   It is not possible to establish what make or type of mattresses are used in Novotels, so making any recommendation or comparison is impossible.   From what you have said about backache occurring, I would think that this is likely to be… Read More

Hulsta double bed help!

Hi Natalie, Thanks for your question. Bed frames and bedsteads come in varying sizes, some are standard and others are what is described as continental. In order to establish if a standard mattress will fit you bed, you will need to measure the area that the mattress will sit… Read More

Should I buy an Eve Mattress?

Hi Jayne, Thanks for your question. I am sorry to hear of the problems you are experiencing with your Eve mattress one of the boxed foam mattresses similar to Casper. Although they list their range as one size fits all it’s almost impossible for one mattress… Read More

Millbrook mattress has turned lumpy and uncomfortable

Hi Adrian, We always recommend that, if the gaps in a slatted base are more than 7 cm apart, a barrier in the form of 3-5 mm mdf sheeting should be placed over the slats to provide a uniform surface upon which the mattress can sit and to eliminate… Read More

Bed slats have dislodged and springs sticking out of mattress

Hi Jane,   Thanks for your question.   We do not recommend pillow top mattresses for the reasons detailed on our site. Once the fabric compresses, which regularly does so very quickly, there is nothing you can do to salvage the mattress… Read More

What outlet mattresses do you have discounted?

Hi Carolyn, Many thanks for your question about discounts or clearance mattresses. Without knowing your body weight(s), preferred feel and budget it is difficult to provide any advice. We would need to know your bodyweight, sleeping position and comfort preference. We have a speedy guide here to get you… Read More