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Hi Kim, I am not surprised to hear that your body weight was not taken into consideration by the store when purchasing your current mattress. This is a common thread in queries we receive and it appears that many sales staff are putting a sale before the needs of… Read More
Hi Grace, Thank you for your enquiry via our website. At your body weight, you are borderline between the soft spring tension and the medium spring tension and would get the correct level of support from either. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16… Read More
Hi Tony, Thank you for your enquiry. The way that they manage to get the spring count up to that level is by having layers of mini springs in addition to the usual sized pocket springs. The layers of mini springs take the place of upholstery… Read More
Hi Edwina, Having noted the weight differential, we would normally recommend a soft tension spring for you and a medium for your husband. With a standard king size mattress 1000 springs are sufficient to afford the correct amount of support for people of your body weights. BodyweightSpring tension Upto 16… Read More
Hi Leigh Thanks for getting in touch. Unfortunately, we cannot provide an opinion as to whether the mattress you have seen on Groupon is a suitable mattress for you both, as the description is extremely vague particularly in terms of upholstery layers. You really need to know the specifics of… Read More
Hi Claire, Purchasing for a growing child is always difficult as you are relying on assumptions for future growth. Having said that, the Origins Comfort 1000 has soft comfort layers and the springs will provide a medium feel for your son and for weights up to 16st or 101KG. Read More
Hi Maryam, Thank you for your email. Due to your differing body weights, and the fact that you require a one piece mattress, the only mattresses that I can recommend for you are in our Fusion Range. These are the mattresses which are made of 100%… Read More
Hi Alex, It is not possible to provide advice as to a similar product to your current mattress, the Hypnos used in Premier Inns see the article highlighted. We say the Origins Pocket 1500 has a similar feel and construction to the Premier Inn Hypnos mattress, when used with a… Read More
Hi Kirsty, We only deliver to the UK mainland, however, we can deliver to a mainland port of your choice with onward transmission to the Isle of Man being your responsibility. In addition, if the product needs to be returned to us for any reason, those costs would need to… Read More
Hi Mickey, Thanks for your question. It’s a good thing that you have the piece of mind that the independent inspection highlighted that there was a manufacturing fault. Weight increases can have an impact on the mattress but at least you know that… Read More
