This is my archive
Hi Kirsty, We only deliver to the UK mainland, however, we can deliver to a mainland port of your choice with onward transmission to the Isle of Man being your responsibility. In addition, if the product needs to be returned to us for any reason, those costs would need to… Read More
Hi Mickey, Thanks for your question. It’s a good thing that you have the piece of mind that the independent inspection highlighted that there was a manufacturing fault. Weight increases can have an impact on the mattress but at least you know that… Read More
Hi Kristian, With your current body weights the recommended spring tension is soft/medium for you and medium for your husband. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products (Please Call)Soft (1.2mm) There are two mattress in our ranges which would… Read More
Hi Gillian, I cannot find a description of the Amor foam encapsulated pocket sprung mattress, which makes providing any opinion impossible. With regard to the Comfy Support Mattress Express, I note that this is a foam only mattress and does not contain any encapsulated springs, hence the reduced price. Read More
Hi Mark, Given your body weights and prefered feel, I would recommend our Origins Pocket 1500 Zip and Link mattress with 1500 springs on one side to give your wife the correct level of support and 2000 springs on the other for yourself. The Artisan Naturals is a similar… Read More
Hi Shelagh, Thanks for your question. We are internet based only meaning that our products can’t be tested beforehand. We do not have a showroom of our own but we do have some comparison models in stores like Furniture Village, Harrods, House of Fraser or And So… Read More
Hi Ron, I have looked back at your previous comments made in 2013 and note that at that time John advised that he felt unable to fully answer your query or make a specific recommendation in respect of the way forward. It does seem as if all your efforts to… Read More
Hi Tony, We only sell our own products and are unable to provide any suggested comparisons to the items mentioned as there are no published details in respect of the upholstery layers and in particular the GSM (grams per square metre) of the fillings used. From looking at the… Read More
Hi Christine, I would never recommend the purchase of a pillow top mattress for two main reasons, one being that once the pillow top flattens the whole mattress needs replacing and secondly, these mattresses are one-sided, which also has an impact on the longevity. [recommended-product post=”627307″] Even though your… Read More
Hi Emma, Thank you for your enquiry via our website. Natural fibres provide the most cooling sleep surface. In order for us to provide you with a recommendation in respect of which mattress in our Artisan range would be the most suitable for your requirements, we need to know… Read More