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This is my archive

Mattress would be better for a 76kg man who suffers from hip pain

Hi There, Thank you for your enquiry. Both the Artisan Naturals and the Artisan Bespoke 004 have a similar feel in the comfort layers which are a medium, the difference being that the Artisan Naturals has 85% natural fibres and the Artisan Bespoke 004 has 100% natural… Read More

Vi Spring mattress is too soft, recommendation for our bedstead?

Hi Peter,   Thank you for your enquiry.  The Vi-Spring Traditional Bedstead mattress that you have in a king size which is exclusively a John Lewis mattress has soft upholstery layers and while your double may be of similar construction it would not… Read More

I thought I wanted a Pillowtop mattress but not sure now

Hi Lynn,   Thank you for your enquiry. We do not recommend pillowtop mattresses mainly due to the fact that they are one-sided.  Once the ‘pillow top‘ fails it is impossible to gain the loft of the mattress.  You can not prolong the lifespan of these… Read More

What is the best mattress for a back sleeper and a side sleeper?

Hi Katherine,   Thank you for your enquiry.  With the body weights you have supplied we would pair you both with a medium spring tension to give you both the correct level of support.   BodyweightSpring tension Upto 16 Stone / 50-101kgMedium… Read More

I suffer from back pain, what would be a good spring count for me?

Hi Merina,   Thank you for your enquiry.  The advice used to be that for any back problems you required a firm mattress but that is no longer the case.  What you need is the correct spring tension to support your body weight. … Read More

A good mattress for a rigid base

Hi Crossford,   Thank you for your enquiry. At your bodyweight, the medium spring tension would give you the correct level of support.  All of our mattresses are suitable for all bases but with a slatted base, we would advise a barrier such… Read More

Spring Count numbers and how do they work ?

Hi David, Thanks for your question, The way that they manage to get the spring count up to that level is by having layers of mini springs in addition to the usual sized pocket springs. The layers of mini springs take the place of upholstery layers and while in some… Read More

3 mattresses in the last year but can’t get comfy, suggestions?

Hi Peter Stainforth Thanks for your question At the weights provided, you would both require a medium spring tension to give you the correct support BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products (Please Call)Soft (1.2mm) I would recommend that you take… Read More

Artisan bed advice

Hi Bernadette,   Thank you for your question.   The size of mattress that you require is classed as a bespoke make and does not come under our 60 day returns guarantee due to it not being a standard size.  We can… Read More

True Edge Artisan pocket sprung base

Hi Naresh,   Thank you for your question.   The springs in our Artisan Bases do protrude above the top of the base but as we put an extra firm spring at the edge of the base, this will not cause any… Read More