fbpx Skip to content

This is my archive

Can you send fabric samples for bed bases? please

Hi Mr Morrison,   Thank you for your question.   We are able to send out to you samples of our fabrics with regard to our Artisan bases and these will be sent to you very shortly.   I hope this assists but if… Read More

Boxed foam mattress

Hi Elsie,   Thank you for your question.   None of our mattresses can be rolled – as there is so much in them-  so only foam mattresses can be rolled and even then there is a limit to the time they can stay rolled in… Read More

Looking for a quality firm mattress no higher than about 18cm

Hi Naz,    Thanks for your question.    Unfortunately, we don’t make any mattresses at that depth. If you were looking for something at that depth and firmness your best option would be to have a look for a company that will use a firm foam. … Read More

Origins Pocket 1500 Weight and Depth

Hi Elaine,   Thank you for your question.   Our Origins Pocket 1500 kingsize mattress weighs about 49kg.  This is an approximate guide and sometimes there are variances and we cannot guarantee an exact weight for the… Read More

Animal product origin and guarantee of ethical standards?

Hi James, Many thanks for your question. We take great care in sourcing both ethical and high-quality fibres for our mattresses. Animal cruelty is abhorrent and we totally agree with your stance on the ethical human treatment of all animals. We got in touch with our fibre supplier(s) to ask… Read More

I have osteoarthritis so have painful joints and need a mattress.

Hi Lynda,   Thank you for your question.   With the information you have provided I would recommend looking at our models with a softer feel upholstery, something that will offer the correct support that can cushion your body and hopefully ease your aches and pains. Read More

Delivery/collection

Hi Cat,   Thank you for your question.   Once our Delivery Company have planned their routes, they to do send to you a delivery date.  On the morning of delivery, they will then contact you to give an estimated time of arrival.  However these time… Read More

why is your guarantee significantly shorter than Vispring range?

Hi Gregory Wood, Thanks for your question. As you are no doubt aware, the description provided in respect of Vispring mattresses is vague of the upholstery layers by way of GSM (grams per square metre), which makes it impossible for me to comment upon why they have a 30-year guarantee. The… Read More

Latex mattress bespoke size

Hi Mark,   Thank you for your question.   Are you finding the mattress to be too soft or too firm? As the Fusion 6 is the firmest mattress in the range.    Unfortunately we have removed the Latex and… Read More

Will I experience the humpback bridge effect with a Zip & Link?

Hi Loraine,   Thank you for your question.   I cannot say that this is a common problem that we come across with Zip and Link mattresses. ‘The hump back bridge effect’ does tend to be a regular problem caused when using a Sprung… Read More