I purchased a king-size Origins Pocket Reflex 1000 four months ago, and have waited to post a review in order to reflect my true experience of it over that time. I am pleased to say it is the most comfortable mattress I’ve ever slept on. Customer service is second to none, with one-to-one advice provided if needed, and the delivery guys were brilliant. I bought a mid-market double mattress from John Lewis last year and I would say the quality of the John Ryan mattress exceeds the JL mattress by some distance. The next time I need a new mattress, I know where I’ll be heading.
The only downside I found is that my very expensive high-thread count cotton sheets would not fit the mattress as it is very, very deep.

Lovely mattress! I had an Origins 1500 which I liked very much, but which just had a tad too much ‘sink in’ feeling in the top layers for my liking (but it was an exquisitely luxurious mattress and I was reluctant to return it) so I took the risk and swapped for a Reflex 1000. This mattress is perfect for me – very supportive, a firmer feel with less ‘sink in’ than the Origins 1500 but still a nice feeling of deeply cushioned and supportive comfort. Spot on!! The new mattress smell (fire retardants I’m guessing) took much longer to go than the previous mattress, but its fine now and I’m hoping this mattress will last a very long time because its fabulously comfortable! Customer service as ever, utterly faultless and I hope this company last a long time too, because when I do need a new mattress I know where I will be buying from! No more John Lewis, Dreams, Bensons etc. and all the pushy sales techniques!!

We purchased 4 x zip & link mattresses and bases for our two holiday lets about 2 years ago. Business has been extremely busy so the mattresses have been well used. They are still like new and we regularly have guests commenting on the bed comfort. Having spent a month in one of the holiday lets ourselves during house renovations and trying out the mattress, we are now considering purchasing for ourselves. This is supposedly their starter mattress but it is fantastic in comfort and value! – Yvonne

We have bought a couple of beds from John and the team this year. Their customer service is truly outstanding. One bed was an Artisan Naturals zip & link superking with different tensions & a special size to fit our existing frame, and a double Origins Pocket Reflex for our daughter. The beds are fantastic quality and we go to bed knowing we have bought the best beds we could afford. We were probably the most awkward customers of the year, but John, Marie, Michael & Ryan were always most polite and extremely helpful. We wouldn’t buy a bed from anyone else. We can’t rate them highly enough. Thank you for such a great experience, we don’t know what we would have done without you.

I was very pleased with the attention I received the beds arrived double bagged which was highly sensible and necessary and I would not have thought of it myself. They arrived on time I personally thought they looked great. Here follows the comments from my 2 guests who have slept on them.
Ruth – We have spent the last 3 nights on the beds and they are very comfortable , with a slight hammock/water bed feeling that lets you sink into the mattress and is very conducive to a good nights rest. They are a little high which needs to be remembered if you’re not used to it!
Margaret – I SLEPT VERY WELL. THE BED WAS VERY COSY AND COMFORTABLE. SITTING ON THE SIDE TO GET IN AND OUT WAS A BIT LIKE SITTING ON A WATER BED.
N.B. Both these two sleep on orthopaedic beds – Jackie

We have just purchased a pair of Origins Reflex Zip-Link beds. So far proving very comfortable and excellent value for money. John could not have been more helpful and courteous in delivering and installing the beds for us. – Edward