Why John Ryan by Design is the most trusted bed retailer
The bed manufacturing industry is understandably pathologically secretive about the contents of a mattress because they are so easy to replicate, and of course equivalents and comparable models stripped of the associated branding and marketing can be produced by people like us for a more realistic price. The information mattress manufacturers divulge to retailers is as much as they want you, the customer, to know and no more. And that is the sole reason why you are going to find buying a mattress so frustratingly hard. We aim to challenge this!
To challenge the way that people traditionally buy a bed by making the whole process fuss and risk free.
We aim to make premium quality goods affordable and accessible to all by being transparent, fair and providing unbeatable value.
To be recognised and valued by our customers as the most trusted online bed retailer. In order to achieve our mission and realise our vision we abide by the following values.
1. Reliability – We deliver our promises on time and right first time with high quality and superior performance.
2. Quality – A measure of our performance as experienced by our customers. Our success depends on our ability to always provide our customers with products and services that exceed their expectations.
3. Respect – By delivering and excelling in our values, we will earn and build the respect of our customers.
4. Integrity – We take care and pride in earning our customers trust through the integrity and reliability of the services we provide and the outcomes we deliver.
5. Innovation – The key to staying ahead of our competition. We delivering great service to our customers. We invest in the development of our people and our products to ensure we are able to offer the most up to date and efficient service to our clients.
6. Educate – We educate our customers so that they make an informed choice when buying our products. We educate our people in leading technical knowledge to ensure we maintain our position as a trusted service provider.
Every decision we make in the business is measured against our Goal, Mission and Values. This ensures that we remain focused on what we set out to do. To provide the very best products, at the best price and with the very best service.
John and Ryan