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For Dora at Trustpilot
1st March 2012

Help on replacing Millbrook mattress

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A customer asked

Hi, was just about to buy this John Lewis mattress, researching who actually makes them and then came across this article. Happy and gutted at the same time as this is the first mattress we have liked and tried soooo many !

I'm 6ft 2", 18 st, my wife 5ft 6 10st. Previously had a Millbrook 1200 pocket sprung which is on its last legs. This mattress felt ideal, medium supportive, can you suggest any alternatives. Thanks .

JohnRyanLtd Answered 6 months ago

Hi Mike.

I'm going to break down this mattress just to show you why it would have been a wrong choice for you.

The official desription: John Lewis Classic Pillowtop 2 Mattress, Kingsize £950 A sumptuous, yet supportive luxury handmade mattress which has "Silver Plus" technology in the upholstery - a hygienic textile finish that will ensure the mattress maintains a fresh and clean sleeping environment.

As you lie on the mattress you'll experience the soft cocooning of the pillowtop layer, while 1800 supportive ReActive pocket springs will ensure enhanced support and comfort.

Classic Pillowtop 2 contains multiple layers of soft, responsive polyester fibre including Airsteam - a revolutionary breathable fibre - and is topped with blended wool and silk.

It's finished with 2 rows of deep hand side stitching to strengthen the border and prolong the life of the mattress For the £950 price tag I would instantly do comparisons against our Artisan Naturals mattress at £1235.

John Ryan By Design Artisan Naturals Vi Spring Regal Superb
1 1200gsm Blended British Fleece Wool and Cotton. 900gsm Blended real Shetland Isle Fleece Wool and Cotton
2 Hairproof Cambric Cover Hairproof Cambric Cover
3 1250gsm Rebound Poly Cotton 1200gsm long stranded Horsetail blended with British Fleece Wool
4 1500gsm 100% Pure Mohair 1000gsm Bonded British Fleece Wool and Cotton
5 1600 Calico encased Pocket Springs [ 49mm ] [1.28mm ] 1720 Calico encased Pocket Springs [48mm ] [1.28mm ]
Total GSM 3950gsm 3100gsm

The difference in your bodyweights should be paramount in your choice.

Even as you say you have tried so many, it is unlikely you knew what aspects to look for in order for the mattress to be comfortable as well as as supportive for you both.

The John Lewis mattress is manufactured by Hypnos.

The ReActive springs are fairly standard throughout the range defining themselves on the number of turns either six, eight, ten (Ultrasens) etc.

As a means of comparison Vi-Spring uses six turns on their pockets (calico encased) The fixed pillowtop method of construction is the aspect that should be of concern.

This method of construction means that you can only ise one side of the mattress obviously making it non turn.

Comparing this to the other models in The Hypnos Pillowtop range leads me to believe the filling in the pillowtop is blended wool and silk - their Hypnos Elite uses a similar mix of fillings but also with "White Fibre" [Polyester] which I wouldn't really expect to see in a mattress of this ilk.

Because of your weight differences you really will hasve to consider the longevity of your purchase.

Rather than having a pillowtop providing the comfort layer on the mattress , it is bettter to have a seperate topper /comforter that can be removed / exchanged / turned / rotated etc.

Sorry for the brief reply Mike.

I would encourage you to give us a call to discuss further. 0161 437 4419

John and Ryan.

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