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For Dora at Trustpilot
2nd March 2013

Is it ok to use a zip link with only the top fastened?

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A customer asked

My wife and I are in the market for a new bed.

We did buy a Somnus Countess zip & link king size divan but it didn`t suit.

We explained that we couldn't turn a traditional mattress due to the weight , but thought that by separating them it would be possible.

However when the mattress was delivered and assembled we found that we could not separate the two.

We informed the retailer who agreed our situation and refunded the cost.

We have looked at the Hypnos no turn mattress with latex topping but would prefer a traditional mattress.

My question is this :- Is it ok to use a zip & link with only the top zip fastened and if so what would be your recommendation.

We are both near 70 year old and weights are 1.

14 stone & 2.

8.5 stone.

Our budget including headboard is around £3000.

.

admin Answered 6 months ago

Hi Roger.

 

Thank you for your enquiry on our website.  I have an inkling that you will regret returning your Somnus Countess mattress.  If I understand your comment correctly, I assume you returned it because undoing the zippers caused you problems.  In answer to your question regarding zip and links, both zippers do not need to be fastened - it is a good idea to fasten both zippers if they are used as a one piece mattress for an extended period of time but not essential.

 

A further point to bear in mind is the turning and rotating scenario that you have concerns with.  We would recommend, after unzipping, flip each mattress from north to south to maintain your individual side.

 

If you buy a double sided mattress and choose not to turn it, then that is the same as a one-sided non-turn mattress.  However, when the sleeping side becomes worn, turn the mattress and you will have a practically new mattress again.  One sided mattresses do not usually have a vast amount of upholstery on the underside - however, this means that there is virtually no suspension quality [the springs are very close to the bed base].  The extra upholstery on a two-sided mattress will act as a good mattress pad.

 

Artisan Bespoke Alpaca 003 Mattress

 

All of our Artisan and Origins models are available in a zip and link option in King Size and above.  We would need to know your individual body weights, to determine the correct spring tension to give you the correct support, your preferences in comfort and fibres used in construction, synthetic or natural fibres.

 

If you would like any further information or would like to discuss the suitability of any of out mattresses please call the office on 0161 437 4419.  Our office hours are 8 am - 8 pm Monday to Friday and 10 am - 4 pm Saturday and Sunday.

 

Kind Regards

Michaela

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