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For Dora at Trustpilot
16th November 2020

Millbrook Motorhome bed/mattress failed from Marine Bedding?

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David Worthy

Hello,

We purchased a new quality motorhome with foam mattresses. We upgraded the mattresses to pocket sprung one from Marine Bedding who supply bespoke sized mattresses via Millbrook Beds Southampton. There are two single sized mattresses both 800 mm wide by approx 2000 mm long the thickness is 200 mm. I have read that weight is a factor so please be advised that my weight is 14 stone 7lbs and my wife is 10 stone 7lbs. We have had 2 sets of pocket sprung mattresses made both are uncomfortable with a centre sag giving a hammock effect feeling and when you roll out of that effect you roll towards the edge. I have physically had to place pillows along the edge to prevent rolling out of bed.

The edge support on these new mattresses is collapsing in the centre. Marine bedding have said there is nothing more they can do. I am at my wit's end Have paid a lot of money for an inferior product.

I have offered to start again and pay for two new bespoke mattresses' however this is met with there is no point as the reason this is happening is because the mattresses' are too narrow and also due to the foam perimeter edging etc.

Please can you advise if this is correct or not?

Also, do John Ryan manufacture bespoke size mattresses? both are rectangles one is with s straight angled bottom and the other is a rectangle with one straight corner cut away, so not that unusual in shape really. I would happily pay again to get this resolved for a good nights sleep in my motorhome.

Any help would be appreciated.

Kind regards David Worthy

Lee Answered 6 months ago

Hi David,

Many thanks for your comment. I'm so sorry to hear that you're struggling with these unsuitable mattresses in your new motorhome. I can empathise completely as I too am a motorhome owner and know just how much research and attention to detail goes into finding the perfect 'mohome'.

The bed shapes you refer to are known as French beds where one of the corners is sliced off to allow easier access to the mattress, save climbing over each other.

The difficulty with caravan and motorhome beds is the depth and weight. Due to the fact that these beds are either being lifted up each day out the way or the fact that motorhomes are subject to stringent weight restrictions, every kg counts. That is why 99% of motorhome mattresses are cheap foam ones. They are light, easy to cut and lift. However, not so comfortable for a decent nights sleep unless you like firm as a brick beds.

An example of the popular rounded island bed mattress for a motorhome below.

Let's discuss what may be happening with your two Millbrook mattresses. It sounds from the description very much like either the wrong spring tension has been used, maybe a 1.2 gauge soft spring (totally unsuitable for your bodyweight), micro springs are being used (to keep its depth so low at 20cm) and or there's no perimeter support to the spring unit which stops such roll offs.

Perimeter support is used in all quality mattresses to stop roll off and prevent the edge of the bed feeling overly soft compared to say the centre. It's essential in all mattresses and in particular smaller sizes where you're closer to the edge and edges.

I would ask Millbrook or Marine beds what spring tension is being used if it's less than 1.4 it is not fit for purpose unless you're a sleeper under 8 stone. See the spring tension guide below.

I'm also surprised why they are using foam perimeter edging with pocket springs? This makes no sense and is not the normal method of supporting pocket springs. This leads me to think they are using the dreaded micro springs, more on those here. We never use them. Pocket spring mattresses should always have a metal perimeter bar with a single row of firmer springs connected to this to stop roll-off. Usually a 1.6 gauge pocket spring.

We can make a mattress to any size no problem and do so for many customers. However due to the depth issue, we can't currently offer motorhome mattresses as our mattresses are anywhere between 27cm and 33cm deep, they are also really heavy given all the natural fibres and upholstery that we use. You can see a fully detailed list of mattress sizes and weights here for assistance.

All we can advise if that you go back to the manufacturer and get them to confirm the exact construction details. You can read more on the 7 things you need to know to buy a mattress which should help you confirm or reject whether they have been made fit for purpose.

We wish you all the best in your journey and sorry we can't give you a full solution at this stage. We are always working on new mattress construction techniques and will continue to check if newer decent springs are made available to enable us to be able to manufacture quality motorhome mattresses.

All the best
John & Ryan

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