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For Dora at Trustpilot
26th August 2016

New bed too firm - waking up with aching back

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I recently purchased a Hypnos Ortho Wool mattress in firm tension having tried it in the Hypnos showroom. We previously had an orthopaedic mattress so are used a firmer bed. The mattress is on a new platform top ottoman base. Having had the mattress for 3 weeks, am finding that I am waking with lower back pain. We have been turning and rotating as per manufacturers instructions. Is it likely that the mattress with soften up or would a topper alleviate the issue?

Gary Answered 6 months ago

Hi,

Mattresses will soften over a period of time, but using a mattress topper in the interim period, will instantly soften the feel of any mattress, that someone is finding too firm.
If you require any assistance with our products please call the office on 0161 437 4419

Kind Regards Gary

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