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For Dora at Trustpilot
17th February 2019

Futon mattress with hardboard under it suits my hubby but not me

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Barbara Mathias-Polglase

Hello,
My husband and I have a bed problem. We currently sleep on a futon mattress with hardboard underneath as my husband finds that this is the best type of mattress for his bad back. Other mattresses he has tried causes him pain. I on the other hand find this mattress too hard and I have had to put a memory foam mattress topper (doubled over) on my side of the bed. This is causing severe problems with my hips and lower back. Are you able to make a mattress that can accommodate both of our requirements and if so what would the cost be? Another problem is that my husband obviously will not commit to purchasing an expensive mattress if it does not meet his requirements. What suggestions do you have and can you accommodate our request?
Thanks
Barbara

Amy Woolley Answered 8 months ago

Hi Barbara,
 
Thank you for your question.
 
The table below shows the spring tension you should opt for to provide you with the correct support at your body weights;
 

Spring Tension Wire diameter (Gauge) Weight Range
Soft 1.2mm Bespoke Tension (Please Call)
Medium 1.4mm Upto 16 stone
Firm 1.6mm 16 stone plus
Extra Firm / Orthopaedic 1.9mm 20 stone plus


 
We can make mattresses with dual spring tensions that offer support for couples in different weight categories however, we cannot make a bed that has a firm upholstery (comfort layer) on one side and a softer feel on the other. Even with a Zip and Link mattresses we can only offer different spring tensions not different comfort layers. 
 
The problems that you are experiencing on your current mattress is a sign that the mattress is much too firm for yourself. The only thing I can recommend is that you make a compromise for the both of you and opt for a mattress that has a medium feel paired with the correct spring tension for support.
 
The Origins Pocket 1500 is our best selling made in the UK man made and natural fibre mattress. Offering a quality 1500 pocket-spring unit and layers of fillings for a medium overall feeling. Unbeatable value given its quality. £620.00 for a King Size mattress.
 
 

John Ryan By Design Origins 1500
1 300gsm Wool
2 750gsm Very Soft Polyester
3 500gsm Polyester Pad
4 One Inch Foam Insulator Layer
5 1500 Spun Bond Pocket Springs


 
This mattress is available in two tensions, 1500 springs cover individuals with body weights up to 17 stone and the 2000 spring option is for individuals over 17 stone.
 
The Artisan Naturals is described as the 'true medium' of the Artisan range. The naturals is our most popular, unbeatable model with 85% natural fibres. Containing a huge GSM of fillings, including wool and mohair, on a Calico Pocket spring unit. This medium feel hand crafted mattress is where we stake our reputation as ‘The Mattress Specialists’. £1235.00 for a King Size mattress.
This is priced particularly low in comparison to more established brands in order for us to set the bar in comparing branded mattresses with similar components. If this is in the region of your maximum budget then you will be getting the best mattress you can buy.
 
 

John Ryan By Design Artisan Naturals Vi Spring Regal Superb
1 1200gsm Blended British Fleece Wool and Cotton. 900gsm Blended real Shetland Isle Fleece Wool and Cotton
2 Hairproof Cambric Cover Hairproof Cambric Cover
3 1250gsm Rebound Poly Cotton 1200gsm long stranded Horsetail blended with British Fleece Wool
4 1500gsm 100% Pure Mohair 1000gsm Bonded British Fleece Wool and Cotton
5 1600 Calico encased Pocket Springs [ 49mm ] [1.28mm ] 1720 Calico encased Pocket Springs [48mm ] [1.28mm ]
Total GSM 3950gsm 3100gsm


 
I hope this helps, if you have any further questions please do not hesitate to contact the office on 0161 437 4419.
 
Kind regards,
Amy.
 

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