Hi Leigh, The Hypnos President is a top of range mattress in Hypnos' Heritage Collection.

If after two months you are experiencing '..

something is not right ..' it is rather doubtful that it is your bedframe that is at fault - although at this point it obviously cannot be ruled out.

If we look at how the mattress is constructed - The official description states that it is "..upholstered with luxurious and natural layers of British wool, hand teased hair, cashmere and silk for sublime comfort then covered with bamboo-rich Belgian Damask to provide a soft and cool surface.." Obviously, they are not telling you that much, and it is this blatant omission of upholstery weight that could be the key to your discomfort.

For example, the hand teased hair would be used as the support barrier in amongst the softer components (wool, cashmere and silk) However, if this is of a nominal weight (600 gsm or less) then the attributes of this component will be relatively useless.

If the overall upholstery weight is not in the region of 3000 gsm then likewise there is not enough upholstery in the mattress to provide you with an adequate comfort layer.

Lets not forget - this is not a cheap mattress.

Has your money been used on the four rows of 'Genuine' Hand Side Stitching with less care taken with the fillings ..

Who knows?

I would call Hypnos Customer Services and ask them for a full and complete breakdown of the upholstery used in this particular mattress [ 01844 348200 ] Returning to your base.

Pocket sprung mattresses do like a flat surface.

Your sprung slats should ideally be cushioned in some way to provide a buffer for your mattress - a mattress pad of sorts.

The 3.5" gap on the slats is not ideal but should not be the root cause of discomfort.

The 'expected' quality of The President [eg: adequate upholstery both sides] should be enough to outweigh this potential problem.

My conclusion and obviously this can only be an assumption, is that the natural upholstery layers are minimal and after two short months have already become compressed and compacted - I think in this particular model there is an element of polyester - not mentioned in the official description !!

which means that the natural components listed may only be nominal.

I would like to think I am completely wrong as polyester in this quality of mattress would be so fundamentally WRONG - and if so, you would have every right to demand your money back as this SHOULD have been mentioned in the product specification.

Please let me know how you resolve this Leigh.

Either through open comment or email me direct [john@localhost ] John and Ryan.

Hi John and Ryan, Thanks for the reply.

I should mention my wife sleeps on the same mattress as me, as she does have not have any back pain.

This is a difficult one as ones health can attribute to such issues.

My back is not that brilliant, and ive read sleeping in the same spot on your back is a real winner for back pain, among many lifestyle choices.

I know I sleep on my back all night, without moving which is a contributor.

Naturally it is very hard picking a mattress, that you know is perfect for your back unless one is prepared to spend the night in the store.

Obviously not possible.

:) Anyhow, given the slatted frame i am sleeping on, i put a one inch thick layer of slient night mattress topper (foam) between the wood slats and the mattress.

My wife bought one 9 months back, and we never opened it.

I am pleased to say my back this morning felt a lot better.

I have ordered a 3" thick firm topper today, and will lie this on top of the existing topper.

Will have a 4" firm base for this mattress to lie on.

I cannot feel any difference sleeping on it with a 1" base, but this has made an impact.

Looking at the basic of the engineering here, I feel this mattress may not be entirely suitable for slatted frames.

The springs maybe dipping down just a little too much perhaps?

Its rather frustrating because the hypnos website says there products are suitable for slatted frames.

There is no warning on any store or website on spacing between slats, or any indication on the dimension s between slats either, that I have ever seen.

I think this product is more than likely more suitable for sprung edge divans, however im not going to spend another load of money on a new frame, when my own ottoman was quite expensive.

I had a similar problem with a top end milbrook bed ten years ago.

The slats on that were the straight type of a wood frame.

The gaps on that were equally large, and that bed was springs/" title="pocket spring">pocket spring too.

It was not long before i started to feel the middle dipping, and toppings spreading out quite quickly after a few months.

I tried putting a wood board under that mattress and it nearly killed me.

It felt no different again to sleep on, but after 3 days I had terrible lower back pain again.

Took the board away and felt better again.

I'll drop a reply back on this forum after a weeks use, and let you know how the results go.

Regards Leigh

Hi again Leigh.

I personally do not think it is your base that is problematic.

I still maintain that the mattress you have purchased is not a cheap run of the mill model.

It's The President for goodness sake, and I would expect it to have been built with adequate upholstery layers to cushion it entirely from any bed frame.

I also maintain that you should ask Hypnos what the precise breakdown of fillings are.

These should be weighted in at around 4000 GSM (considering the retail price of this particular model) and there should not be a sniff of polyester!!

I do accept that the perfect foundation would be a sprung edged Divan Base, however, there should be no reason not to use it on any bed frame you like (Double negative again -see me after school: Ryan).

I'm glad to hear that a layer of foam on the slats have alleviated some of the problem - I would be so interested to hear if an additional layer makes things even better.

Finally, It has to be understood that NO mattress will cure back problems .

However, the right mattress will not exacerbate the problems, and at times additional measures such as pillow under your knees / additional comfort layers (toppers / enhancers) etc may have to be introduced to ensure a good nights sleep.

I hope this has answered your questions fully but if you do have any further queries please don't hesitate to contact our office on 0161 437 4419. We are open Monday to Friday 8am to 8pm and Saturday and Sunday 10am to 4pm.

Kind Regards, John and Ryan.