Do beds come with a headboard?
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Hi, I am looking at your website and am impressed with the products and information on offer. Before I decide on my purchase, I have a few questions please. I am looking to purchase the below: 1) Fusion Range: Fusion 4 100% Natural Latex Firm (Superking with base) 2) Genesis Range: 2 x Memory Medium Firm (Single with base) My questions are: 1) Does your bed comes with a headboard?
(did not see headboard mentioned even though it’s shown on pics) 2) I intend to use the 2 single beds as child’s bed /guest bed. I know that memory foam mattress would be suitable for my guests but I am not too sure with my child using the same. I’m worried that it might be too firm, would maybe adding a different topper helps?
If not, what type of mattress in your range would be suitable for a child 3 year old up?
3) How long does it take for my order to be ready for delivery?
4) I will be moving to a mid-terrace house with half-landing staircase, would that pose a problem to delivery?
5) How do we arrange for date and time of delivery?
We have yet to move in to the new place, so ideally would like to be able to confirm nearer to the date (expected date at the moment is 5th Sept) Look forward to your reply. Many thanks, Evelyn
Hi Evelyn,
Thanks for your questions.
All our products are sold separately so you would need to ensure that you add the headboard to your basket as well as the mattress and headboard as they don't come paired as standard.
Please note that the Genesis models are now discontinued and we aren't retailing our Hybrid range brand new for at least 16 weeks as we can't source the same quality of material. For children we wouldn't advise anything too firm. We would more often than not recommend the Origins Comfort 1000. This will give them support from the spring system but then has a softer top layer that also allows them to grow with it.
Lead times would depend on the range you order from; The Origins range is sent for production every Monday with a 3 week turnaround. All other ranges are sent for production every Thursday with a 4 week turnaround. If you ordered from multiple ranges we would deliver everything at once and as such you'd be looking at the longer 4 week lead time.
We would rely on you to provide information about access to the property. The Fusion range of mattresses are very flexible. The Origins range aren't so much as they won't flex due to the spring system inside. They won't bend much at all.
Once our delivery team take possession of your items they will contact you direct to discuss delivery with you.
I hope this has answered your questions fully but if you do have any further queries please don't hesitate to contact our office on 0161 437 4419.
Kind Regards, Lee.
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