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Hi Annie, It seems to me that you are suggesting it may be an issue with the bed frame rather than the mattress, although you have not advised your body weights or preferred feel. I suspect that the issue is not with the base, but the tension of the mattresses… Read More
Hi Annie, It seems to me that you are suggesting it may be an issue with the bed frame rather than the mattress, although you have not advised your body weights or preferred feel. I suspect that the issue is not with the base, but the tension of the mattresses… Read More
Hi Sandra, We only sell our own designed mattresses and don’t use any retailers or showroom for our products. We find giving expert advice both via email and over the phone is far more successful in getting you the right bed that you having to trawl around the shops bouncing… Read More
Hi Mark, Thank you for your question. John Ryan By Design do offer an eco mattress disposal service where we can completely recycle your old mattress when you buy a new one from us. We offer this Eco Mattress Recycling service for a small fee. This means we can remove and… Read More
Hi Robert, We only sell our own design mattresses on our site. We don’t sell through any retailers or stores. All our mattresses are hand made here in the UK and can’t be bought any where else which keeps our costs down and our service top notch! The mattress in the… Read More
Hi Carol, Thank you for your question. We only sell our own designed mattresses online and don’t use any retailers or showroom for our products. This would hyperinflate the cost and make us far more expensive than we need to be. Our love it or return it guarantee… Read More
Hi Carol, Gosh, I can completely empathise with you at 9 stone on a firm tension mattress. Ouch! However, not all is lost as we can produce split tension or zip and link mattresses to overcome the issue of one side needing a firmer support than the other. Our Artisan… Read More
Hi Katherine, Thanks for your question. We can do an Extra King Size Mattress Topper for you but as it is a non-standard size there would be an additional 10% charge on the cost of a standard Super King Size as we would then… Read More
Hi Nicola, Thanks for your question. We’re sorry to hear you’re suffering with your mattress and a bad back. It’s horrible when you think you’ve found a fix to your sleeping problem to only find out your expensive purchase is making things worse! Hopefully,… Read More
Hi Lorraine, Thanks for your question. John Ryan By Design do offer an eco mattress disposal service where we can completely recycle your old mattress when you buy a new one from us. We offer this Eco Mattress Recycling service for a small fee. This means we can remove and… Read More
