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This is my archive

Replacing a Duxiana mattress with a softer one?

Hi Wendy,   Thanks for your question.   Our Artisan range is comparable in feel to Vi-Spring models that can be found in stores such as Furniture Village, Harrods, House of Fraser or And So To Bed.   In addition, they can be made in a split tension;… Read More

Superking mattress that can be zipped together?

Hi Carol, It is possible to purchase a zip and link set of mattresses with different spring tensions to suit the weight of each party and these are only available in our Artisan range. If you have any further queries having viewed these products on our site, please call… Read More

Snapped base slats

Hi Nick, Thank you for your question.  I am sorry to hear of your problems with your slats. Whilst I cannot recommend an alternative material for the slats, I would suggest that you try placing a thin (3-5mm) layer of MDF or plywood over that slats. This will then… Read More

Whats the Sleepeezee cool sensations mattress like?

Hi David,   Thanks for your questions.   It is not possible to provide a recommendation or suggest a comparable mattress to those you have mentioned because, in respect of the Cool Sensations, this is a memory foam topped mattress and we do not sell or… Read More

Disappointed in a Vi-spring Tiara mattress

Hi Lesley,   Thank you for your question, I am sorry to hear of the issues you have with your Vi-Spring mattress and would say that a medium spring tension is what I would have advised given your body weights.   BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm)… Read More

Topper to help with a regency firmrest which is too firm

Hi Derek, I note you state that you have only recently purchased the mattress, but you have not detailed whether it is too soft or too firm. I wonder if in fact the mattress is the correct tension and feel for you both. I would suggest that you contact the… Read More

Can you compare the Igel Orion with John Ryans range?

Hi Singh, Thank you for your question. Whilst we don’t usually compare with models such as the iGel Orion, predominantly because most retailers don’t fully disclose how they construct. If they did then you can compare and they don’t want you to do that. You need to know the exact… Read More

I have severe spine problems and need a special shaped mattress

Hi Elaine, We do not have a free trial option with our products and are not able to make a mattress for a motor home . As far as a mattress for your home is concerned, we cannot provide a quote without knowing the size required. Incidentally,… Read More

Allergic to latex and animal hair, need a mattress for a bad back

Hi Michelle,   Thanks for your question.   It is not possible to establish what make or type of mattresses are used in Novotels, so making any recommendation or comparison is impossible.   From what you have said about backache occurring, I would think that this is likely to be… Read More

Hulsta double bed help!

Hi Natalie, Thanks for your question. Bed frames and bedsteads come in varying sizes, some are standard and others are what is described as continental. In order to establish if a standard mattress will fit you bed, you will need to measure the area that the mattress will sit… Read More