Matress returns
Hi Jackie Thank you for your question. All customers of a standard size mattress are covered under our 60 day love it or return it guarantee. We do ask that you use a mattress protector… Read More
Hi Jackie Thank you for your question. All customers of a standard size mattress are covered under our 60 day love it or return it guarantee. We do ask that you use a mattress protector… Read More
Hi Scott, Thank you for your question. It seems that your Sealy Nostromo Posturpedic 1400 mattress has been discontinued which can make it difficult to gain information about the construction. This is a firm onesided mattress with latex as the comfort layer. The pocket springs… Read More
Hi Paul, Thank you for your question. It sounds like your current mattress is too firm for you. If the comfort is too firm, especially for side sleepers, this can cause pressure pains in your shoulders and hips, or… Read More
Hi Fi, Thank you for your question. The foams used in sofas usually have a higher density than that of mattresses. The foam within the sofa has to support you whilst you are sitting, meaning your body weight is concentrated into a smaller area than… Read More
Hi Darren, Thank you for your question. All mattresses will settle where you lie the most, even memory foam and latex. With a fibre-filled mattress, this is more noticeable as the comfort… Read More
Hi Patricia, Thank you for your question. We only make two types of bases, the Artisan Pocket Sprung base and the Contemporary Platform base, which provide a uniform support across the mattress. Read More
Hi Karel, Thank you for your question. We can make our Artisan range to any size due to the handmade spring units used within these mattresses. There is an additional 10% per 6-inch increment of change on the cost of the closest standard size. The size… Read More
Hi Dan, Thank you for your question. If the comfort layers of your Enchanted House mattress only contain wool and cotton, in that case you have a soft mattress with extra firm support, as the upholstery layers dictate how the mattress feels and the spring… Read More
Hi John, Thank you for placing your question via our website. With regard to the weight of our mattresses within the Artisan Range, these differ depending on the size you require. For example, the Artisan 1500 kingsize mattress weighs approximately 50kg, the Artisan Naturals approximately… Read More
Hi Tod, Thank you for contacting us regarding a new mattress for your Ottoman Storage Bed. When choosing a new mattress, you need to ensure that not only do you receive the correct level of support but also the correct level of comfort. Support is provided by… Read More