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Hi Kathryn, Thank you for your question. Unfortunately, we only deliver to the UK mainland. We can deliver to any manned port within the UK and you would need to arrange the forward shipping. Likewise, if the mattress needed to be returned for any reason,… Read More
Hi Kirsty, Thank you for contacting our Company with regard to white fibre contained within a mattress. White fibre is another name for Polyester and is used in many products such as sofas, duvets, chairs and specially mattresses. This mattress fibre is usually described… Read More
Hi Andrea, Thank you for your question. Unfortunately, it is not possible to make a zip and link mattress with different levels of comfort for each side. We can change the spring tension within the mattress for couples of differing body weights, but we can… Read More
Hi Silvia, Thank you for contacting us via live chat. Unfortunately, we have nothing with our ranges that would feel as firm as a futon mattress. Our firmest mattress is the Artisan Bespoke, which is constructed with 100% natural fibres and handmade calico… Read More
Hi Jackie, Thank you for your question. It is lovely to hear from you again, I am sorry to hear that you have not been able to find a comfortable mattress since you were last in touch. Not many manufacturers make really soft upholstery… Read More
Hi Rebecca, Thank you for your question. The upholstery layers on top of the springs determine how the mattress feels. This should be based on both your comfort preferences and your sleep positions. We would not recommend firm upholstery layers for side sleepers as… Read More
Hi Jans, Thank you for taking the time to contact us regarding a new mattress. Trying to find the perfect mattress can be somewhat of a minefield as you need to ensure that not only do you receive the correct level of support but also the correct… Read More
Hi Helen, Thank you for your question. The mattresses that are returned to us under the 60 day love it or return it guarantee are inspected and graded according to their condition. A grade B mattress… Read More
Hi Duncan, Thank you for your question. The Origins Pocket 1500 has a true medium level of comfort in the upholstery layers, which means it is ideal for all sleep positions, not too firm for side sleepers, nor too soft for front and… Read More
Hi Margaret, Thank you for your question. We do not work with the mattress industry in America and don’t know much about mattress manufacturers in the USA. Usually, the best port of call when looking for information about your purchase is the retailer. I would recommend… Read More
