Zip link in king base
Hi Sham, Thank you for your question. All divan bases, larger than a single size, are divided into two pieces. The way that they are divided depends on which base it is and the size of the base. All double sizes have… Read More
This is my archive
Mattress with medical concerns
Hi Terry, Thank you for contacting us regarding a new mattress and understand that you have a couple of medical conditions which need to be taken into account such as Vertigo and post nasal drip. There are also a number of factors which we need to be… Read More
How to get refund on ikea mattress with chemical fumes?
Hi James, Thank you for your question. We do not sell or recommend memory foam mattresses. They require body heat and pressure to be able to mould to you. Your body heat doesn’t dissipate but is retained within the mattress, which can be fed back to… Read More
Help and advice please
Hi Tina, Thank you for your question. Your previous pocket-sprung base cushioned your mattress. A sprung slatted base gives the illusion of a softer feel as the slats move up and down. Sometimes with a sprung slatted base, the mattress can sit at the top… Read More
Side-stitching enquiry
Hi, Thank you for your question. Hand side stitching is a labour-intensive skill and denotes a high-end quality mattress. The hand side stitching attaches the side panel to the springs, which enhances edge support. You will find this mattress detailing on most natural fibre mattresses. Read More
Soft and medium combination mattress
Hi Claire, Thank you for your question. The Artisan Luxury has a softer medium level of comfort in the 100% natural fibre upholstery layers. This mattress has the softest upholstery layers within our mattress range. We recommend this mattress for… Read More
How to care for the Origins Pocket 1500
Hi James, Thank you for your question. The Origins Pocket 1500 is a two sided pocket sprung mattress. This means that there are comfort layers on each side of the springs, and you have two sleep surfaces. You should have… Read More
Very firm bed with edge support
Hi Elizabeth, Thank you for your question on our website. The firmest upholstery layer within our ranges is the Artisan Bespoke mattress, which is constructed with 100% natural fibres and handmade calico pocket springs. The top layer has a little cushioning, but it provides a more supportive… Read More
Bed base ottoman verses sprung base
Hi Melanie, Thank you for your question. The type of base you put a mattress on can affect how the mattress feels. A pocket-sprung base, such as our Artisan base, has… Read More
Small Double Bed Base
Hi Pat, Thank you for contacting us regarding a new divan base We make divan bases in any size from single through to Super King and these bases can be made in a wide range of fabrics and come in two parts for easy assembly and delivery. Read More