Mattress detailing

By the time you finish reading this, you will be able to spot the difference between a good mattress and a rubbish mattress at a hundred paces, you do not even have to lie on them.

John Ryan Mattress detail

What is mattress detailing?

These are the visual finishing touches to a mattress that can indicate quite accurately the potential value of a product. These are all little clues to tell you whether a particular model is worth investigating further or whether it is obviously just a bag of springs. At this stage, you do not even have to know what upholstery is used within the mattress. Spotting what is used on the outside will tell you instantly which price range that particular model should fall into.

This section is obviously quite extensive but well worth your time in reading through thoroughly. It is full of the things that should set your inner alarm bell ringing as some manufacturers may be flogging cheap mattresses with the impression that they are more than what they actually are “the red herring“. Fascinating stuff indeed!

The basics

Mattress detailing can be broken down into just five areas. Knowing what’s what will instantly tell you whether it will be worth the price attached to the product:

  1. The fabric
  2. The side stitching
  3. The surface finish
  4. The mattress build
  5. The base used

The tricky thing you will have to do is to evaluate all these aspects as a whole and not specifically take them on individual features. For instance, on a mattress that can be considered ‘High End’ you will not find a knitted fabric that has been quilted and you will not see the side panels having a mock side stitch (known as machine side stitching) and you will not see the mattress sitting on top of a base that is just a fabric covered wooden frame with plastic wheels.

Any one of these aspects will put the mattress into a particular category, but as there are so many price categories (too many to even mention) you will have to decide which aspects you can live with to fit into your particular budget. This is to say that if you are being charged £1000 or so there are aspects of the build that you should be expecting to receive for this price and likewise if you are on a low budget say less than £500 there are aspects of the build that you cannot reasonably expect to get.

If we look at these aspects in a little more detail we can put them into some sort of order to show you what you can reasonably expect to get and some that may be unlikely for a particular budget. Once you know what is deemed a high end finish you will be able to tell whether the mattress you are looking at has a particularly high standard of finish for the price you are being asked.

1.The fabric

There are three types of fabric used as a mattress cover. Woven, knitted or stitchbond. Woven fabrics are ‘generally’ high end and knitted fabrics, see example here, are low to mid range. However, fabrics should certainly not be taken at face value. There are good quality knits for example and there are low-quality weaves. This subject is explained in greater detail by following the link but for the sake of the example that is coming up we will assume we are looking at the general differences between very good and acceptable.

Stitchbond is the lowest grade of fabric.  Rough to the touch and always blatantly obvious by the gaudy design that is printed on them. This fabric will often be found on the less than £100 mattresses with open coil springs. No need to discuss further, I’m sure you know what I mean.

2.The side stitching

There are two types of side stitching: hand side stitched (HSS) and machine side stitched (MSS). This refers to how the side panel on the mattress is finished.

Hand side stitching is a labour intensive process that attaches the side panel to the pocket springs within the mattress which gives the mattress enhanced edge support.

Hand side stitching mattress 2

Machine side stitching is just an ‘illusion’ of HSS, it is just the side panel fabric that has a stitching pattern that looks like HSS but with absolutely no support qualities whatsoever.  Mattress descriptions will state ‘side stitching to enhance edge support’ which is absolutely ludicrous. The best way to determine whether it is machine side stitched is if you press down on the edge the side panel will bulge out. This does not happen with HSS, However, genuine HSS should really be obvious just by looking at the mattress.

Two rows of HSS is enough to do the job it is supposed to do, three is slightly better. More than this is showing off and completely unnecessary but has to be done in order to fit into certain price points ie. High End. You will be paying top whack for the mattress and 4 rows and five rows have to be added to justify the price.

Image One: Mattress with three rows of genuine hand side stitching
Image Two: Mattress with 2 rows of machine side stitching


Quilting designs

Whilst we are on the subject of side panels the following images show you two different designs of quilted panels. This type of finish is predominately found on low-priced mattresses. There is nothing special about them at all, they are just stitching designs and the following two are the most common.



3.The surface finish

There are four types of surface finish:

1. Traditional hand tufting
2. Quilting – light or deep
3. Pillowtop
4. Box top

Tufting & quilting

The finish can be an absolute instant give-away as to the actual worth of a mattress. For instance, it can generally be taken as a given that there is no way a high-end mattress will have anything other than a tufted finish. No way will it be quilted and in most cases it will not have a pillowtop.

Mattress tufting tufts

Hand tufting is the traditional finish you are familiar with – the ‘buttons’ that keep the internal upholstery stable. These tufts can either be felt washers /pom poms/woollen tufts, there is no standard and all are acceptable. Obviously, even the cheapest of cheap mattresses can be tufted, the point I am trying to make is those mattresses that can be deemed high end will not be quilted.

Image 1:  Quilted
Image 2: Traditional hand tufted

hand tufted mattress—-quilted mattress

It has to be said that the term ‘traditional hand tufted’ is slightly misleading. This term should really be for the realms of Savoir beds where the tufting is actually done by hand, and twine is used by the artisan to gauge the actual tension. In 99% of all other cases, a machine compresses the mattress and pre-determined lengths of ‘tuft’ (known as jiffy ties) are inserted through the mattress.


This done by a very large sewing machine and it is this particular method of finish that will explain to you why there are so many different model names of mattresses out there (in excess of 4000 by the way). In general terms, quilting is the process of stitching the outer fabric to a layer of wadding directly beneath the surface fabric. This wadding is usually polyester which indicates that the value of this particular mattress will either be low end or mid range certainly cannot be deemed a high-end mattress.

The number of wadding layers that can be quilted to the outer fabric can be as much as the entire upholstery layers within the mattress. The automated machine is making the entire mattress ‘top panel’, ready to be placed on the spring unit and then stitched to the side panels and Bang, you have a mattress.

The number of designs this machine can produce is well into the hundreds, diamonds / squares / circles / shamrocks / smiley faces, anything! With so many quilting designs being produced you as a consumer are completely unable to tell one mattress from the other in a store or competing stores even though the internal components are identical. This is the main reason why upholstery details are rarely given in full and in detail. For if you actually knew this, you would be able to see that the only difference between hundreds of mattresses models is just the fabric colour and quilting design and, by the way, this is no exaggerated figure).

Pillow top box

This is  just a design feature which makes the mattress look as though there is a topper attached to the mattress. Pillowtops look like a pillow, box tops look like a, you guessed it, box top!

Pillowtops are an extremely flawed design. This is fundamentally a cheap mattress made to look like something quite special. There is no mistaking that visually it will look quite impressive, but  look under the hood so to speak and you will soon realise it is all smoke and mirrors. They are always going to be one-sided (cheap) and the pillowtop will usually (there are very few exceptions) be a majority polyester based upholstery layer. If you have read the post all about polyester you will now know that besides being the cheapest upholstery component used it does not have a particularly long lifespan. So once the pillowtop element of the mattress becomes depressed (not sad and forlorn but indented!) you will be sleeping in a hollow and out looking for a new mattress a lot sooner than you need to.

Image 1: Typical boxtop.
Image 2: 
Typical pillowtop.

pillowtop mattress  boxtop mattress


The alternative and logical solution to a pillowtop mattress is to purchase your mattress and a topper separately. This way you can replace the topper when nightly wear and tear takes its toll and the underlying mattress will have years of life left in it. Incidentally, a topper should be a necessary addition to all mattresses no matter how much you pay for them.

Box topped mattresses

In the majority of cases, these will be using either memory foam or synthetic latex as the primary layers. The effect of a box of upholstery sitting on top of the mattress is just a design detail and is usually a trim of piping on the side panel fabric. Again these will be one sided mattresses.

4.The mattress build

This is either going to be a one-sided mattress or a two sided mattress. Despite the simplicity of this choice, there is a lot to consider. There is a separate post detailing this subject here. In short, there is never going to be a mattress that can be considered high end that will be a one sided mattress. These fall within the very low to mid price ranges. The mid-price models should really have more than polyester as the primary comfort layers and realistically should be in the memory foam or latex categories.

5.The base

The base is a good indicator of the overall quality of the mattress. A cheap mattress will have a cheap base nothing more than a standard platform top divan. Mattresses that can be considered mid to high end will be partnered with a sprung edged divan. The wheels or castors on the base is an indication of the quality and worth of the base. Flimsy wheels are the cheapest and shepherd Castors are the best. Plastic wheels/rollers can be on either low end or mid range.

Bed frame making

The fabric that surrounds the base is not lined on cheap bases. On mid to high-end bases, they are lined with polyester or another suitable lining material. The Base tops themselves will either be completely upholstered same as the sides (very high end).  Part upholstered which takes in about six inches around the perimeter on the top of the base or just upholstered on the sides leaving the entire base top covered in a cheap plain stitchbond material.

Putting all of this together

As I mentioned at the beginning of this post, each of these aspects of detailing cannot possibly be taken or viewed in isolation. The worth of each part of the construction has to be considered against all the other factors including the entire mattress upholstery. For example, a cheap open coil mattress will not have hand side stitching on the side panel.

Likewise, a mattress with a quilted top panel should instantly be recognised as a cheap method of construction if it is one sided even more-so, and if the main upholstery component is just polyester then you know this is a low-end mattress that should have a low-end price tag attached. The bulk of these types of mattresses are practically identical and if this is the limit of your budget you should be searching out the ones that come in at the best price.

Mattress showrooms are akin to Supermarket shelving

eg: milk, coffee, bread, sugar, gin, tea etc are never together. The Showrooms are designed around the same thesis. It is known as ‘the walk’, the cheapest and most uncomfortable mattress is at the front, the first one you will realistically be expected to try. Obviously, this will not be good enough and so through the shop, you meander to eventually reaching the expensive and most desirable models at the back.

Realistically and logically, the models should be placed in price order from low to high from various manufacturers – this way you can go straight to your intended budget and see from a simple range what it can get you. So why is this never the case?

Most showroom mattresses are very similar beneath the covering

Going back to the quilting method above we know that the bulk of all mattresses within a showroom are intrinsically the same. This site tells you in great detail that there are only so many combinations of spring, support and upholstery you can get. Certainly not enough to fill a showroom as big as Dreams et al. So there has to be a considerable element of similarity between most of the mattresses you will be looking at. Each manufacturer will be vying for the intended sale so it will not be them who are setting the prices and they will certainly not be overcharging the retailer for a product if a manufacturing competitor is offering a similarly or better-built mattress for a lower price.

Why don’t retailers tell you exactly what is in their mattresses? So lets take it for granted that if ten manufacturers have similar priced, products on sale in a showroom – putting them side by side will instantly show you which manufacturer is offering the best value product – particularly if they tell you ‘What’s precisely under the hood’ – which the retailer in particular will certainly wont want you to know!


There’s an awful lot to digest on the topic of mattress detailing.  Whether it be the finish of the fabric, the tufting used, box or pillowtop, whether it’s one or two sided not to mention the base the mattress is put on.  If you need more help please contact us, or if you have read through all the information above why not visit our shop?  Here you can put you new found mattress expertise to good use browsing all the detailed breakdowns of our mattresses.


View Comments
  • Fredrick says:

    It is amazing but you did’nt answer my question, cause i was given an old, spring mattres, i get tired of sleeping and i get ache, and the lower part of the body is not, does not feel, completely restful, and i wake, up earlier than, usual cos i dont enjoy my sleep. Do you, think, foam, mattres is better than spring mattres?

    Hi Fredrick. It’s not possible to differentiate which is better – Foam or Springs. It all depends on how you are doing your comparisons. In my opinion for a low budget around the £200 mark a foam mattress will be a better purchase than an equivalent sprung mattress for a similar price. Moving up the pricing scale a well built pocket sprung mattress will be a far better purchase than an equivalently priced foam mattress. A simple response to a very broad question with plenty of variables.

    It seems that your complaints are due to the fact that you have inherited an old clapped out mattress – hence your aches and pains. John and Ryam

  • Jamie says:

    Hi John and Ryan,

    I’m currently considering the John Lewis Natural Collection Fleece Wool 5000 Mattress (Double) and was wondering whether the best mattress in your range, for comparison, would be the Artisans Double?
    One of the key differences here is the depth of the mattress (27cm vs 23cm). Is this likely to effect the comfort of the mattress, or is it a red herring so to speak?
    Also, do you have any idea what the GSM figures for the John Lewis mattress are likely to be?

    Many thanks for the help and informative website!!!

    Hi Jamie. Unfortunately, there are no comparable models to this Harrison’s / John Lewis one. The spring layout and type are different and as you point out, there are no associated upholstery weights attributed to this model and therefore the upholstery elements cannot be compared. The depth we attribute to our mattresses are based on the depth of the side panel and this does not include the undulations from the upholstery which rise above the side panels.

    I would say, our Artisan Bespoke 004 [See Here] at £35 more can be deemed a far superior build to the John Lewis Natural Collection Fleece Wool 5000 Mattress (Double). John and Ryan.

  • Mary says:

    My husband likes a firm mattress and I like a soft we compromised and bought a medium. I don’t like it! Can we buy a king size bed with half soft half medium? Also I would like a thick mattress not thin and even the thickest I bought feel thin!

    The base of our current bed is slatted and I see that makes a difference. What would you suggest to combat this?
    Also can you recommend a topper. Sorry lots of questions, hope you can help.

    Hi Mary. You can buy a mattress with dual tension springs. In our range this option starts at The Artisan 1500. However, I would be inclined to get the right spring tension for your bodyweights and not what you think your preferences are – although these will be taken into account. The second thing to note is that there is no such thing as a medium feel mattress – unless the users bodyweight is taken into consideration [Read Here] ; It is the spring tension / gauge that determines the support and the associated upholstery also has an overall effect of the firmness of the mattress.

    Your slatted base should not really be a cause for concern but care should be taken to create a flatter platform for the mattress [Read Here]. Toppers are absolutely essential for many reasons, and should be purchased based on personal preference. In your case you like a firmer feel (which does not mean rock hard) and so I would be inclined to go down the feather / down route (firmer) rather than Microfibre (Softer). Prior to purchase, you can experiment with your current duvets, in order to see how the addition of a separate layer of upholstery feels. Hope this helps. John and Ryan.

  • Simon says:

    Me and my partner are looking to get a new kingsize bed.
    We’ve found two options so far, a full memory foam for £200 and a Divan pocket sprung (600 springs), tufted finish believed to be HSS.
    My partner suffers from hip and back problems and my constant tossing and turning in our small double bed is leaving her sleep deprived.
    I really wanted to know which would be a better purchase a memory foam or pocket sprung due to our limited budget.
    I thought maybe the pocket sprung seemed like the best option with a memory foam topper?

    Hi Simon. It would have helped if you had let me know your bodyweights (and budget) as this does influence the actual purchase decision. For now I am going to assume you are both of average weights – 12 – 13st with a budget of around £300. I personally would opt for the Memory Foam support with a separate Memory Foam Topper rather than the 600 pocket sprung mattress with topper combi. I say this for the reason of your partners hip and back problems where the progressive properties of the foams would have more beneficial results than the sprung mattress which may be too abrupt for her.

    For all budgets for around £300, among the best you can feasibly get is a combination such as The Memory Sleep 3 (Mattressman) for £194.00 plus a 3 inch topper for around £117 (Mattressman). Hope this helps Simon. John and Ryan.

  • Phil says:

    Oh my God they are so right !!!!!!!!!!

    We bought an expensive bed (£1320 6′) made by Sealy. Quilted pillow top and machine side stitching. OMG, it’s sagged, it’s bulging and its hot and sweaty (so polyester no doubt). All after 3 years. So I would concur with the advice here. I thought I was a savvy shopper, but I feel totally stitched up by our Sealy bed. The warranty was also pointless.

    Hi Phil, Sorry to hear that your pillow top mattress has also fallen into the compacted and uncomfortable category. We always advise customers away from pillowtop mattresses as they are a complete false economy and bring the life of a bed abruptly to an end once the pillow top compacts, deforms or compresses. We have a full article here on it for other customers who are still considering a pillow top mattress.

    The warrenty on beds is often the final nail in the coffin for consumers when they find out that its virtually useless or gives them a tiny proportion of the cost of the bed back once returned. Our guarantees are much clearer for this very reason. If you want any advice on where to go next Phil or on your next mattress please get back in touch directly with us. Many thanks for your comment and apologies for the delay, I’d like to say its the shock of your experience but pillowtop issues are all too common. All the best. Lee

  • Steph and Martin says:

    Hi John and Ryan,
    So glad we have come across your website. We were heading off mattress shopping again to try and make our final decision but instead spent the time reading your website and have gone back to the drawing board!!

    When we first started looking I was quite interested in a Tempur mattress to support my back and Martin was thinking more along the lines of a sumptuous pocket sprung mattress. He was worried about being too hot on a Tempur/memory foam mattress. However, we were both open to trying either. Having done this we’ve ruled out Tempur, due to heat and lack of shock absorbing. We also tried an Igel mattress but this was slightly too firm and didn’t have enough comfort.

    We had narrowed it down to 2 kingsize mattresses:
    1 John Lewis Natural Collection special buy 12000 angora
    2 Bensons for Beds Sealy The International Collection Brisbane (2800 springs with latex pillow top)

    Having read your advice on pillow tops we have ruled out mattress 2 but we are now thinking we should buy a topper (possibly latex?) as well so may need to get a slightly less expensive mattress to keep in budget.

    We would appreciate your advice based on the following information about us:

    I (Steph) am 5’7 and 62kg. I’m usually quite cold initially on going to bed and can sometimes take a while to warm up but once asleep I can get too warm! I like the option of using an electric blanket (hesitation of going for a Tempur mattress!) I’m mainly a side sleeper and don’t move around much in bed, as I’m a sound sleeper. My spine is in alignment, but I do have a lumbar and cervical lordosis and slight thoracic kyphosis (Google for info if needed!) so I really want to get a mattress that will support me correctly, as I do suffer from back ache.

    Martin is 5’11 and 88kg and doesn’t usually get cold in bed. He’s also a side sleeper and tosses and turns quite a bit as he’s a light sleeper. He sometimes gets back ache in his lower back and also in his neck and shoulders.

    We’ve been told whilst shopping that we need a medium level of firmness and we’ve also come to the same conclusion having tried a range of mattresses and firmness.

    If you think we may need a dual sprung (e.g. with firm and medium sides for example) how does this work when turning the mattress, as we wont be able to swap sides?

    We currently have a sprung slatted base which we weren’t planning to change but if we do, the maximum height of mattress we could fit under the built-in headboard is 8-10ins. We’re now therefore considering replacing the base too.

    Our existing mattress is a John Lewis Renoir that is about 8 years old and 8ins depth.

    Looking forard to hearing from you.
    Kind regards,

    Hi Steph, You’re correct in that standard memory foam does get hot. We have a hybrid range, similar but of higher quality to the igel models, which are less heat retentive but if you’re really concerned about heat I would avoid memory foam and maybe look at either hybrid foam or Latex. Foam beds and latex beds have a very different sensation to say a traditional mattress. They offer more sink and moulding hence their benefit to helping relieve back and joint issues.

    Latex will provide you with the pressure reliving qualities you require, as will a hybrid mattress. If budget wasn’t a consideration then latex for this quality and its breathability would be ideal. I understand however that budget always plays a part which is where hybrid foams come in but you compromise the breathability for price..

    We have a range of medium hybrid mattresses and latex mattresses. Rather than over load you with information could I ask you have a browse of the contemporary site and shop and then come back when you have had a look so we can provide some focused recommendations. It maybe that a more traditional mattress is also suitable such as the John Ryan By Design collection but I think an advanced foam may help with your curvature of the back better than say a traditional mattress.

    As a first recommendation have a look at the Fusion 1 based on what you’ve already tried. Lee (John Ryan Contemporary)

  • Susie says:

    Oh Dear, I was just about to place an order on ebay mattress, which seemed very good for the price. Now I am confused. I was about to buy 10″ pocket sprung memory top mattress. It is no turn. Is this a bad one?

    Hi Susie, the 25cm / 10″ mattress you mention is hard to comment on as I’d need more details to do a comparison and offer any real review. What I would say is have you had a look at our John Ryan Contemporary range, we have our hybrid foam and pocket sprung collection, the hybrid 6 and hybrid 7 which are the kind of quality you should be looking at if you want a high quality mattress. Theres lots of information on that site about pocket sprung memory foam mattresses and what you need to look out for. If you have any specific detail or questions please call us Susie. many thanks – Lee

  • Sheena carmichael says:

    We have tried a harrison’s Rye 11750 in Martyn and Frost – it had 5 rows of springs.
    We also tried a John Lewis natural collection Natural Angora 1000 which had 4 rows of springs . is the Harrison’s automatically better quality because it has more rows.? it was marginally cheaper. We also have heard that Harrisons makes the John Lewis anyway.
    John Lewis were much less pushy i have to say. We are in the highlands and are trying to decide by memory.We thought at the time the John Lewis was most comfortable .

    Perhaps you only answer questions regarding your own beds in which case apologies.

    Hi Sheena,
    You are correct, Harrisons do make the mattresses for the John Lewis Natural Collection. I would question what benefit all those springs bring to the mattress as I know that they both have pocket springs topped with layers of mini springs. In fact, having 4000 springs as opposed to 1500 suggests it may be more substantial, but whether it is more comfortable is a matter of opinion. Whilst the number of springs may be important, far more important is the constituent parts and the GSM (grams per square metre) of those elements. It is difficult to say which of the two mattresses you have seen is best because there is no specific breakdown of those parts. We do not make any mattresses which are comparable to Harrisons or the John Lewis Natural Collection as the actual level of constituent parts is not disclosed making a comparison impossible.

  • prekapal says:

    Hello Lee,

    I am so so glad i came across this website.

    My Husband and I are in the process of buying our first mattress together since we bought a new house. However we are both unable to make a decision as to which kind of mattress best suits us both.

    He likes a firm mattress and my preference is for a slightly softer mattress.

    I am about 5 ft 4 inches tall and weight at 90 Kgs. My Husband is 5 feet 8 inches tall and weights about 95 Kgs.

    Both of us suffer from occasional bouts of sciatica & back-pain. My husband additionally suffers from neck, shoulder and knee pains and has had a few episodes where his back has locked for a few days.

    What kind of mattress would be best for us? Orthopedic firm or Medium Firm?

    The two mattresses we are currently considering to buy are :

    1. John Lewis Special Pocket Ortho 1800 costing £650 for a double;
    2. John Lewis Natural collection Linen 5000 mattress. this costs slightly higher at £699 for a double.

    My husband feels as we are both heavy, an orthopedic firm mattress would serve us better in the long run. My personal opinion is that a medium-firm mattress would be good enough.

    We are unable to reach a decision that would be good for both for a good number of years.
    Could you please advise us which mattress would be better for us both.

    Hi Prekapal, Thaks for your kind words about John Ryan, it’s much appreciated. Given your weights and heights I would actually agree with you that you will need a firmer mattress, that said given your bouts of back pain and Sciatica I’m guessing you’d be looking at something with pressure relief to enable the mattress to mould to you a bit more than say a traditional mattress.

    The orthopedic firm definition causes a huge amount of confusion, since for many years people with back concerns have been told ‘go firm’. My advice isn’t based on your back problem but your weight that you should be looking at a firmer mattress which ultimately will give you a medium feel given your weights. I hope you’re still with me!

    My recommendation would be to look at the Origins 1500 Latex or the Fusion Zero to get the pressure relief but firmness you will require for your weight. The main difference between the two is that there is more ‘sink/progressive comfort’ with the fusion zero and a removable topper. The Origins latex uses talalay latex which is slightly softer than the dunlop latex but the spring unit is ever so slightly firmer. I’d focus your search on the depth of the comfort layers and which sensation, slight sink vs more sink is best for you. I’d also advise you maybe try out some latex topped mattresses to full assess, we also have video guides on latex here.

    I think the above recommendations would be a better choice than the John Lewis Special Pocket Ortho 1800 given the price and difference in materials. Our models have higher natural components such as latex than the models you’ve looked at. The John Lewis Natural collection Linen 5000 is a one sided mattress as are both our latex models as the construction method of latex topped pocket springs limits them to one side. The fusion zero however oever comes with with a fully turnable rotatable topper.

    I hope that helps, if you need more guidance please get in touch – Lee

  • Stacey says:

    Hi guys

    A friend has recommended your website as I am looking to purchase a new mattress. I have ordered a bed frame from a high street department store, it has slightly sprung slats and is a kingsize. I am 5’7″, weigh around 56kg and usually fall asleep on my front, but wake up on my back! I have a firm mattress at the moment and find this very uncomfortable! I have a budget of approx £1000 but am a little hesitant to buy such a purchase online. Perhaps you could give me some suggestions which mattress might be suitable for me? And what mattress this might be comparable to in a store so I can get an idea of what it will be like.

    Many thanks

    Hi Stacey, Given your weight, preferred feel and budget I would suggest you look at our Artisan Naturals mattress, which for a king size retails at £1085.00 and although this is slightly higher than your budget, represents excellent value for money and contains natural fibres. In addition, the spring tension can be tailored to suit your requirements. This mattress is comparable to the Vi-Spring Regal Superb, which can be tried at branches of Furniture Village. Before placing an order, we would recommend that you call and speak to either Marie or Gary to confirm your specific requirements. Kind regards Mike.

  • Adrian says:

    Hi we recently bought an igel Atalanta mattress. I am 17st with back issues and this matress is causing me pain or discomfort in my hips/pelvis . My wife has got used to it after 2 weeks but I am suffering.we got it from benson beds and can change it for 40 nights (at a cost) can you suggest why this is an issue for me or what I should go for please ?

    Hi Adrian, Sorry to hear the igel isn’t working out for you. It maybe that the atlanta is simply too soft for you at 17 stone and you’re sinking in too much. Without knowing your wifes weight I’d be hard to recommend anything specifically. What I would suggest is at 17 stone you may need firmer support but without losing a medium comfort layer on top. If you need any more advice please get in touch. Thanks – Lee

  • liz Kerr says:

    Hi gents.

    I am looking for a new superking mattress for our pine slatted bed. Hubby is 5ft 10 and about 18 st, I’m 5ft 2 and about 13st. We both suffer with back pain. He prefers a medium comfort, while I prefer a more supportive bed

    We have bought cheap nasty mattresses in the past, but having just read your mattress guide I can see ( a little) where we have gone wrong.

    We are currently looking at a Hypnos vivaldi which we have found ex display in a Dreams at around £1400, and it has one side firm and the other medium. I assume this is a made for the store model as I have not seen any with different tensions before.

    Do you have anything comparable, or are you able to comment on this beds suitability, or suggest an alternative for a similar price? Many thanks, your input would be greatly appreciated.

    Hi Liz, Thanks for getting in touch and providing such detail it’s really helpful! Right it seems like your ‘cheap nasty mattress’ is now causing you some back pain maybe from a lack of support and compression in the upholstry layers. I could hazard a guess there plenty of shuffling around at night trying to get comfortable.

    You have a good budget which could allow you to buy something incredible, but the issue is most manufacturers won’t tell you whats in their mattresses. The vivaldi mattress is no exception the description of ‘cashmere’ with no GSM, ‘cotton’ with no GSM and ‘wool’ no GSM means you can tell nothing about the actual amounts in this mattress. the fact they are detailing handles as a benefit is worrying as this should be as standard on a pocket sprung mattress and has nothing to do with the comfort or performance of a mattress!

    My recommendation would be to look at ur Artisan Naturals mattress in a medium firm split. This is within your budget and gets you into the level of truly fantastic hand made mattress territory. The firm for your husband and medium for you. You will both find the upholstery layers medium, they will feel slightly firmer for you than your husband but based on your individual requirements this should suit. It uses calico pocket springs, which only a small handful of true bespoke mattresses use. These far outstrip spunbond pocket springs in terms of flexibility and breathability and are found in Savoir and Vispring models retailing at £3k plus. It has a whopping 85% natural fiber composition with these layers listed in detail on our site. If you need any more advice please get in touch Liz for some further assistance. Lee

  • John says:


    I could use your help please. Having read much of your helpful website I am now unsure as to what I should do about buying a new mattress. We have a firm-ish Vi-sprung double on an old IKEA base. The mattress hasn’t felt the same since we moved house and we suspect the movers folded it in their lorry where it stayed over the weekend.

    We are keen to get a super king size as we recently slept on one in a hotel and we both had fantastic nights sleep.

    I’ve been looking at the Autograph Collection Luxury 3400 at Marks & Spencer’s which is on sale and the Natural Collection Fleece Wool 6000 at John Lewis.

    I’d prefer not to spend much more than £1500-2,000.

    We both like a firm-ish mattress although my wife feels the cold where as I get very hot. We are both around 11 stone in weight.

    Kind regards,


    Hi John,
    It does sound as if the movers may have damaged your mattress whilst in their control.

    It is not possible for me to provide you with an opinion as to the better of the two mattresses you have been looking at because neither has a detailed description of the upholstery layers by way of GSM (grams per square metre). The Natural Collection is made for John Lewis by Harrisons and I am not aware of who makes the Autograph Collection for Marks & Spencer.

    I am unsure if you are looking to replace your base or intend retaining it. At 11 stone, we would recommend a medium tension and would suggest you view our Artisan range. These represent excellent value for money and it may be that, dependent upon model, you may be able to include a new base in you purchase. Please call our office for further more in depth advice as to the suitability of the mattresses in this range. Kind regards Mike.

  • Deej says:


    I’m wanting to buy a triple bunk bed for my 6 year old daughter. Mattresses are an option to come with the beds – either Superior Deep Quilted or Memory Foam Mattress. Are either of these any good or should I look at purchasing mattresses separately? I don’t want to spend loads on mattresses as this bedding may only be for the next 4-5 years, but in that time I would like her to have comfortable sleeps. Can you recommend anything.
    Thanks Deej

    Hi Deej,
    We do not manufacture bunk beds and I would not recommend memory foam as this is very heat retentive and can cause problems. It is difficult to recommend mattresses as you have not indicated a body weight or budget. Regards Mike

  • Deej says:

    Hi Mike,
    Thank you for your reply.
    Body weight would be approx. 19kg and budget approx. £100-130.00.
    Thank you

    Hi Deej,
    My best advice would be to visit your local bed shops and discuss your requirements with them, however, your budget may be restrictive. Regards Mike

  • Carol says:

    I found your website while web surfing about mattresses. My husband I are in need of a new one and wonder if you ship to the U.S.?

    If so, then could I please let you know that we both weigh around 15 stone. We have been sleeping on the big-name memory foam mattress for about eight years and want to burn it. It is HOT! and it now has definite body indentations. After reading on your website, we think you can help us make a better choice.

    We are in our sixties so we have our own little aches and pains when sleeping, mostly in our shoulders, hips, and lower back. I have a bulging disc and only sleep on my sides. Right now we’re waking up every couple of hours with shoulders aching and arms gone to sleep.

    I would appreciate your help – our budget would be $2000 U.S. Dollars. Thanks!

    Hi Carol,
    We do not export to the US unfortunately, but I would confirm that Memory Foam is notorious for heat retention and so I would avoid such a purchase in the future. Perhaps, you could view the pocket spring offerings from US suppliers and when seeking the right mattress you must advise the sales person of your body weights, preferred feel and any pain issues. This should assist them to guide you in the direction of the most suitable mattress for you. I hope that this helps, kind regards Mike.

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