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For Dora at Trustpilot
9th November 2020

Replacement for a dipping Hypnos mattress

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Claire Matthews

Hi - I bought a super king Hypnos mattress less than 3 years ago. It has never fitted the divan base that I bought with it and I was told it would settle to fit the base but the mattress is at least 5 cm shorter and so looks odd. It has developed into two ' hammocks' and a hard wall separating us. We are of normal weight and size. It cost £1,500. I need a replacement - one that ideally does not need turning as it is a real job to turn a superking regularly.

I would like a mattress within a similar budget that will be more reliable than this after three years. My last mattress lasted 20 years with no dipping. Help appreciated.
Thanks

Lee Answered 6 months ago

Hi Claire,

Thanks for getting in touch and sorry to hear you're struggling with a dipping Hypnos mattress. We know all too well in our experience that a dipping mattress means a disturbed and awkward night lying awake!

It's strange that the mattress is 5cm shorter than the base? Furniture has a 2cm plus or minus tolerance but never as much as 5cm. It sounds like they sent you the wrong mattress, especially if it has been made to such an unusual size? I'd be minded to check they haven't sent you a prototype or concept model?

The hard wall or hammock you describe does often occur in large one-piece mattresses like super kings. This is not necessarily a fault with the mattress but more the usage of the central part. As most sleepers tend to stick to one side the very centre of a large one-piece mattress gets used. It can lead to this firmer section where the upholstery comfort layer has settled at a slower rate.

The way to get around this is to choose a zip and link mattress size when looking for a super king mattress. This is because it has further central support which stops this settlement from becoming so apparent. It also means it is far easier to flip and turn the mattress each month. You want to avoid a no-turn mattress where possible as this usually means a far shorts mattress life span and poorer construction methods when compared to a 2-sided pocket sprung mattress.

To be able to fully recommend we would need to know what comfort preference you're looking for in the mattress ie a soft, medium or firmer feel from the upholstery layers. These are also known as the comfort layers and differ to the spring tension which is always set by your weight and doesn't dictate the feel of the mattress (even though many retailers wrongly suggest it does).

As a starter for ten though having a look at the following two mattress models both at different price points. The Origins Pocket 1500 is a more medium feel and the Artisan 1500 is a natural fibre mattress with a medium to firm feel. Both available for your budget of £1500 in a superking zip and link model.


Origins Pocket 1500 Mattress

1: 300GSM WOOL

2: 750GSM VERY SOFT POLYESTER

3: 500GSM POLYESTER PAD

4: ONE INCH FOAM INSULATOR LAYER

5: 1500 SPUN BOND POCKET SPRINGS

TOTAL: 1550GSM

DEPTH 30-33CM


ARTISAN 1500

1: 500GSM WOOL

2: 600GSM REBOUND POLY COTTON (50/50 BLEND)

3: 700GSM POLYESTER

4: 600GSM REBOUND POLY COTTON (50/50 BLEND)

5: 700GSM POLYESTER

6: 1200GSM CASHMERE HAIR PAD AS INSULATOR

7: 1500 SPUN BOND POCKET SPRINGS (SOFT, MEDIUM OR FIRM)

TOTAL: 4300GSM

CHEMICAL FREE COVER

Have a look and then please give us a call to discuss further.

If you have any more mattress related questions please get back in touch on info@localhost or 0161 437 4419.
Sleep well
John & Ryan

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