Feeling the tufts

Hi Duncan,

Thank you for reaching out and sharing the details of the issue you are experiencing with your mattress.

Adding a topper would certainly help cushion the tufts and lofting buttons, creating a smoother layer to relieve the pressure on your hips and shoulders. A good quality mattress topper provides that extra surface comfort without compromising the underlying support of your mattress.

If you prefer not to purchase a topper at this stage, a few alternative options to consider include using a thick, padded or quilted mattress protector, or placing a spare feather or microfibre duvet directly over the mattress beneath your fitted sheet as a temporary cushioning layer. Turning and rotating the mattress regularly can also help soften the overall surface feel over time.

Toppers are primarily used to provide an extra comfort layer and to make a mattress feel softer. In our opinion, a topper may provide a suitable barrier between your body and the tufts, although, without full knowledge of the constructions techniques used with your particular mattress, it cannot be guaranteed. It is unlikely that you will be able to solve this problem in any other way, but have you enquired as to whether Hypnos make a mattress without the tufts, as you may be able to do an exchange rather than purchase a topper.

We trust that this helps however should you require further information or advice, please give our friendly team a call on 0161 437 4419.

Kind regards Julie