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Hi David, That’s a really valid question about guarantee and warranty and the difference. We give a full guarantee and due to the nature of the product being foam we offer a full 5 year guarantee and a 10 year guarantee on our high-end Artisan range, we would expect… Read More
Hi Helen, If you’re looking for a mattress that is soft in the top layers then our Origins Comfort 1000 maybe ideal for you. It is within the budget set and is a two-sided traditional pocket sprung mattress. This will give you that sink you require but without the associated… Read More
Hi Melanie, Thank you for your email. Our price range for a king size zip and link mattress only starts at around £995.00 moving up to around £4120.00 so there’s too big a selection to give you any recommendations on at this point. We really could do with some more information… Read More
Hi Claire, Thank you for your enquiry via our website. Zip and link mattresses are available in king size and above, however, you cannot mix and match two different products in the ranges to suit only the spring tension can be different in each mattress, not the upholstery. Zip… Read More
Hi Dawn, Thank you for your enquiry via our website. As you will no doubt be aware, the published details of both your current Millbrook mattress and the Enchantment 3000 are vague in the extreme making any form of recommendation or comparison impossible. Our Artisan… Read More
Hi David, Thank you for your enquiry via our website. Memory foam is renowned for heat retention and in fact it requires body heat to be able to mould to the shape of your body, however, it then tends to emit this heat back to the user making… Read More
Hi Beverley, I would have normally suggested that you look at buying a latex or hybrid foam mattress to replace your current one, however, I note you are restricted by budget. In that case, it may be worth looking into obtaining a natural fibre… Read More
Hi Rob, All our Artisan mattresses are usually paired with a true edge sprung base and the ottoman bases are new to our range and will make any mattress placed upon them feel slightly firmer. This new base option has been designed to cope with the weight of all… Read More
Hi Alicia, I am sorry to hear of your problems with the pungency of the Eve mattress. Hybrid foam is entirely man made and will have an associated smell generated in the chemical process of production. In addition, there may be a further odour eminating from the chemical fire… Read More
Hi Amanda, Thank you for your enquiry via our website. Usually, when people have access issues, we recommend opting for a zip and link set of mattresses, which can be made in king size and above. However, this may still not be an option with your restricted access and… Read More
