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Hi Paul, Thank you for your question. As you are no doubt aware, the published details of the construction and upholstery used in the Relyon Kensington are vague and do not provide specifics in terms of the GSM (grams per square metre) of the fibres used in the upholstery. The… Read More
Hi Eileen, The Artisan Luxury has the softest feel in the upholstery layers and can be made with either soft, medium or firm springs to provide the appropriate support for relevant body weights. These top upholstery layers will provide that soft eveloping feeling with the springs providing the support. Read More
Hi Stuart, Thank you for your question. I am afraid that with the specification provided by the Bed Company Wales, I am unable to confirm a comparable product from our ranges. I note that the upholstery layers listed are all natural and therefore our Artisan range are similar in that… Read More
Hi Lin, The major considerations when advising upon a mattress are body weights and preferred feel. Usually, we would not recommend a firm spring tension for people of your body weights, however, you have specified a preference for this with a softer comfort layer. I also note your reluctance to… Read More
Hi Martin, Thank you for the compliment in respect of our site. I will deal with your questions in order if that is ok. With your particular body weights it would be appropriate for you to opt for a split tension, medium for you and soft for your wife. This… Read More
Hi Bet, Thanks for your question. When recommending mattresses, we always consider the body weight(s), preferred feel and budget. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products (Please Call)Soft (1.2mm) Without this information it is difficult… Read More
Hi Linda, Thank you for your question. We are increasingly receiving enquiries regarding delivery outside the UK mainland. Any of our products can be delivered to a location of your choice on the UK mainland, with onward transmission to France being your responsibility. The easiest way to facilitate your… Read More
Hello There, Thanks for your question. I am sorry to hear of your current mattress woes. It does seem as though the 3 year old mattress has failed in some way, which is why there is a sag in the middle. With your… Read More
Hi Clara, Thank you for your question. We have recently started supplying ottoman bases, but unfortunately, we do not make a 4ft version, however, we do make a standard double (4ft 6in). As you are probably aware from viewing our site, we only supply products which represent quality and value… Read More
Hi there, I would suggest contacting the retailer where you purchased the frame from to see if they can obtain a replacement central support bar for you from the manufacturer. If they are unable to assist, I do not think a wood replacement would be suitable as the weight tolerance… Read More
