This is my archive
Hi Mario, Good to hear from you again. Sorry to hear you’re still struggling with your latex mattress. It really does sound like its just too soft for you. Forgive me, but I can’t recall your weight and height but from what I remember it sounds like you’re not getting… Read More
Hi Smith, Thank you for getting in touch. You certainly can, and should turn a pocket sprung mattress! We recommend you should do this at least every 4 weeks and also to rotate the mattress to ensure even wear on the mattress. All of the Natural fibre… Read More
Hi there, Some of our Artisan range are comparable, in feel only, to some of the models made by Vi-Spring and we pair our Artisan range with a firm edge sprung base. Please view the Artisan range on our site where full details of the bases are available. Read More
Hi there, We can only provide replacement parts for our own products and would suggest contacting Vi-Spring direct. Kind regards,
Hi Jennifer, We only make and sell our own products via our website and are not looking to sell any other manufacturer’s products. Kind regards,
Hi there, All of the products in our outlet have been returned to us under the 60 day “love it or return it” guarantee. On receipt back by us, they are inspected and graded accordingly. None of the products have any damage, which affects the integrity of the mattress… Read More
Hi Ceri, With your particular body weights, I would suggest a soft medium split. This can be accommodated in a one piece mattress in king size and above, so unless there are access issues, a one piece would be ideal. Just to clarify, if you opted for a zip and… Read More
Hi Alison, Thank you for your question. With your body weights, I would suggest a split tension mattress would be appropriate. You should opt for a medium tension for you and firm for your husband as this will then give you the correct support. This can be made in our… Read More
Hi Linda, Your body weights actually dictate that a medium tension would be appropriate, however, I note that your husband prefers a firmer feel, so perhaps a split tension of medium and firm might be best. Split tension mattresses of this type are only available in our Artisan range (natural… Read More
Hi Rachel, Thank you for your question. Whilst we do not make mattresses which are a direct comparison to the product you have mentioned above, we do compare the models in our Artisan range to some of the Vi Spring models. I would advise you to take a look… Read More