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Hi Louise, Thank you for your enquiry on our website. The diameter of the castor cups should be at most 3 inches and you will need 6 for a single base. I trust that this helps and if you would like any further information please do… Read More
Hi Marie, I am a little confused as to which product you actually purchased as you refer to two different models, the Origins Pocket Latex 1500 and the Origin Pocket 1500. I am positive, that with your body weights, we would not have recommended the Origins Pocket Latex… Read More
Hi Tony, Thanks for your question. I sympathise with the issues you are having with the comfort of your mattress. I appreciate that you have tried a mattress topper, but would say that you have chosen the wrong topper as this is unlikely… Read More
Hi Betty, Most high street retailers can supply these, but in general Dunelm, John Lewis, Marks & Spencer or even Ebay should have them available. I trust that this helps. Kind regards,
Hi Mr Rendall, Thank you for your question. All of the mattresses in our Artisan range are between 27cm – 30cm in thickness, but will settle to slightly less than this over time. These mattresses do need to be turned and rotated once a month for about 12 months, as… Read More
Hi there, Thank you for the compliment in respect of our site. I would like to deal with your questions in order if I may :- The latex used in our topper is Dunlop The OEKO-TEX rating is Standard 100 Class 1, which is classed as being suitable for… Read More
Hi Christopher, If it is a genuine John Ryan product it will have a label on it denoting the type of mattress it is. I would personally be wary of buying anything which purports to be branded without clear evidence that this is the case. Perhaps you could send a… Read More
Hi Eunice, Thanks for your question. It is difficult to recommend an appropriate mattress without knowledge of your body weights. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products (Please Call)Soft (1.2mm) Placing the MDF… Read More
Hi Michael, Thank you for your enquiry on our website. With your particular body weight, I would recommend a soft spring tension, which will give you the correct level of support. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products… Read More
Hi Mr Fingleton, Thank you for your enquiry on our website. Whilst we do not make a direct comparison product to the Tempur Cloud in terms of construction and materials, we do make a mattress, which is comparable in feel only. The Hybrid… Read More
