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Hi Louise, Any product with orthopaedic or ortho in the name is likely to be a firm feel, and with your slight body weight, this is something I would never recommend. What you require is support from a spring unit, and comfort from the upholstery layers. We do not do… Read More
Hi Paul, Thank you for your questions. Whilst you have been provided with the details of the construction of the Relyon product, what you haven’t been provided with is the specifics in respect of the upholstery in terms of GSM (grams per square metre), which in our view, is… Read More
Hi Marguerite, Thank you for your question. All the covers on our Artisan range of mattresses are a 60%/40% split viscose/cotton damask and are chemically treated to comply with fire retardant regulations. We do not offer alternative cover choices. As far as the upholstery fillings are concerned, all the Artisan… Read More
Hi Victoria, We do not make any mattresses which contain a foam top layer, we do have a latex top layer, which will be far superior to foam. This model is the Origins Pocket Latex. The problem is that we can’t make bespoke size or special… Read More
Hi Dorothy, I am not aware of slatted bases causing heat loss, but I would always recommend covering such bases with a thin (3-5mm) layer of MDF, although hardboard is as good. This has nothing to do with heat loss, but prevents any… Read More
Hi Sue, With your particular body weights I would advise a split tension, soft for you and medium for your husband, although you could opt for a medium overall and apply a topper if this feels too firm for you. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone… Read More
Hi Samantha, Thanks for your question and we’re sorry to hear that you’re struggling with your Sealy mattress. It does sound from your description that it’s too firm for you both. As in there is not enough give to accommodate your slight frame which happens with Posturepedic mattresses that are… Read More
Hi David, Gosh, what a problem, dipping memory foam and sagging springs. That can’t be comfortable, and unfortunately, you’re experiencing what a number of memory foam users report. That after a while the memory foam compresses, especially if not correctly supported by reflex foam or a soft density foam. Read More
Hi Jason, Unfortunately, we don’t currently offer delivery to the USA. However, it is coincidental that you’ve messaged us as we’re currently looking into shipping to Europe and worldwide but it’s proving tricky to find decent couriers who can look after and handle our products the same way… Read More
Hi Ian, Thank you for your question The furniture industry does not have an accepted tolerance of sagging because it depends on the materials and support unit. This can be quite subjective as it relies on you turning and rotating the mattress where possible and making… Read More
