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Hi Michele, Unfortunately, you couldn’t change the tension of one side once the mattress has been made. It would require the same amount of effort as making a new one and once the mattress is made certain elements could not be reused, such as the side panels would need to… Read More
Hi Hussain, Thanks for the detailed question. The more detail the better when it comes to providing people with specific mattress advice. I’ll answer each question in turn to try and keep it easy to follow. 1. The Artisan Luxury and Bespoke have 11″ side panels but their… Read More
Hi there, We are only able to advise upon the toppers that we make, which is a 5cm or 7.5cm 100% latex one. Unfortunately, I do not think that this will provide you with the sink and comfort you require, however, I do feel that latex may be… Read More
Hi Patrick, Thanks for your question. All of the mattresses in our Artisan range are 28-30cm (11-12 inches) in depth. Most good high street retailers, such as Dunelm, John Lewis will be able to supply the extra deep sheets required for these mattresses. If you require any further assistance… Read More
Hi Nick, Thank you for your question. The Artisan Naturals is our best seller in the Artisan range and represents excellent value for money in comparison to other products on the market. This mattress has an overall medium comfort meaning that the mattress is neither too soft nor too… Read More
Hi Hussein, Thanks for your question. The use of 3-5mm MDF sheets will protect the mattress whilst still retaining some of the spring effect from the slats. If you fully replace your slats with solid MDF, the mattress will still breathe but will feel quite a bit firmer than… Read More
Hi Dayle, A continuous spring is one where the whole sprung area consists of one piece of spring wire formed into a sheet of springs connected to each other. These are not contained in any form of pocket and are liable to be over flexible and not provide a great… Read More
Hi Maro, Product development takes quite some time and as yet we have not perfected a design for the low level spring system, however, development of other products has taken priority and we are not able to provide any timescale for the production of the low level spring system. It… Read More
Hi Michele, Thanks for your question. I am sorry to hear that you are finding you new bed uncomfortable. Our advice to anyone is that you need to use a new mattress at least 60 days before deciding upon whether it is right for you, this is why we offer… Read More
Hi Gail, Thank you for your enquiry on our website. The mattresses in our Artisan range, which are constructed with predominately natural fibres, are normally paired with a true edge sprung base, so would be suitable to use with the base you refer to. I am not… Read More
