1500 Calico Pocket springs
Zoned springs for perfect spinal alignment, great support and no roll-together
Viscose Plant Based cover
A finely woven, durable and breathable JR embossed fabric
3150GSM Natural plant based fibres
Vegan friendly featuring Bamboo, Flax & Coir
Firmer feel
Extra support where you need it most
Vegan-friendly
Made from materials that are 100% free from animal by-products
Chemical treatment-free
Good for you, good for our environment
Handcrafted in the UK
This product supports our economy and helps reduce environmental impact
100% Money Back Guarantee
This guarantee represents the confidence we have in our products and our reputation
Approved by the National Bed Federation
For the highest standards of quality and safety
16 Reviews
Don't just take our word for it!
Here's what our satisfied customers had to say about the Artisan Latex
Showing 0 of 16 reviews
Containing Coir Coconut fibre, Organic Flax, Talalay latex, Rebound Cotton and Natural Bamboo this mattress provides deep comfort for the sleeper. The comfort layers are responsive to the sleeper wanting a cushioning sink before the 1500 Pocket spring unit provides the support.
Our Latex Mattresses are ideal for sleepers looking for progressive support or those who have been used to a traditional natural fibre model. This range will allow a medium sink into the mattress but progressive enough to allow ease of movement.
Featuring a huge 3150GSM of 100% Natural Fibre fillings this mattress is unbeatable in terms of comfort & value.
Two rows genuine Hand Side Stitching & Hand Tufted.
The Woven mattress cover is completely Chemical-Free using a Natural plant-based fire retardancy protection.
Construction and upholstery layers of the Artisan Latex Vegan Mattress
Artisan Latex Vegan Mattress
| 1. | 200GSM BAMBOO |
| 2. | 1500GSM REBOUND COTTON |
| 3. | 3CM TALALAY (100% NATURAL) LATEX (GRAPHITE FREE) |
| 4. | 450GSM ORGANIC FLAX FIBRE |
| 5. | 1000GSM COIR COCONUT FIBRE AS INSULATOR |
| 6. | 1500 CALICO ENCASED POCKET SPRINGS (SOFT/MED OR FIRM) |
| TOTAL: | 3150GSM |
| DEPTH: | 27-30CM |
| CHEMICAL FREE COVER |
This model has an overall medium responsive feel in the upholstery layers, due to the Latex and Coir which gives medium support. It comes in variable spring tensions which are tailored to your weight. Please choose the correct spring tension based on the table below or call for advice.
| 7-9 ST | 9-11 ST | 11-13 ST | 13-15 ST | 15-17 ST | 17-19 ST | |
|---|---|---|---|---|---|---|
| 5’ - 5’3 | Medium | Medium | Medium | Medium | Firm | Firm |
| 5’3 - 5’6 | Medium | Medium | Medium | Medium | Firm | Firm |
| 5’6 - 5’9 | Medium | Medium | Medium | Medium | Firm | Firm |
| 5’9 - 6’ | Medium | Medium | Medium | Medium | Medium | Medium |
| 6’ - 6’3 | Medium | Medium | Medium | Medium | Medium | Medium |
| 6’3 - 6’6 | Medium | Medium | Medium | Medium | Medium | Medium |
This entirely Plant Fibre-based Vegan latex mattress takes comfort and responsibility to the next level. With very few true Vegan mattresses on this market, we have designed this model to use the best Natural Plant Fibres and Latex to bring you the perfect nights sleep. If you have allergies with animal fibres then the Artisan Latex provides an alternative that’s entirely plant-based.
Containing Coir Coconut fibre, Organic Flax, Talalay latex, Rebound Cotton and Natural Bamboo this mattress provides deep comfort for the sleeper. The comfort layers are responsive to the sleeper wanting a cushioning sink before the 1500 Pocket spring unit provides the support. We’ve topped this off with a Chemical-free Damask cover.
This is a two-sided mattress.
This model comes with a 10-year guarantee.
Still unsure if this is the right mattress for you?
Use our mattress finder to discover your ideal mattress and the perfect night’s sleep.
Complete the look
Artisan Base
From £660
Our Artisan Sprung Bed Bases offer the ultimate in mattress base design. Providing an even more luxurious responsive feel to your mattress.
Headboard
From £325Our handmade headboards in luxurious fabrics elevate your sleep experience to sheer decadence. Don’t settle for simple, choose elegance.
Mattress Endorsements
John Ryan is a NBF (National Bed Federation) Premier Retail Champion. The National Bed Federation is the recognised trade association representing UK manufacturers of beds and their suppliers.
We are also members of the Guild of Mastercraftsmen, showing our focus is firmly on quality and supplying only the best built and constructed mattresses available that can be retailed at a fair and acceptable price.
FAQs
At John Ryan By Design, we pride ourselves on offering not only amazing mattresses, but also straight-talking, quality information about the world of mattresses. You might say that we’re obsessed with mattresses, and because of that our in-house team of experts are always on hand to answer your questions, and provide you with a wide range of advice and guidance.
However, when you’ve been doing this for as long as we have, you tend to notice that some questions get asked very regularly. We’ve therefore listened to what you need to know, and have put together a growing series of FAQs to help you to quickly find the answers you need!
No, and no showroom or retailer sells our products. This is part of the reason why our prices can be so competitive: our internet-based company model allows us to avoid passing the excessive costs of other retailers on to our customers. Most staff within showrooms are also not bed experts (unlike our own in-house team). Sadly, such staff probably wouldn’t understand mattress manufacture to the extent that they could reliably answer your questions. To give you confidence in our way of doing things, our 60-day “love it or return it” guarantee offers the ability to return a mattress that doesn’t suit you for a full refund, or you can perform a one-time exchange and swap to an alternative model. You can visit our guarantee page for more information, or our article about buying a mattress online to see just why our approach actually benefits you!
From the time you place your order, there is a 4 week average lead time until delivery for most of our mattress models. This is because all of our mattresses, bases and headboards are handmade to order especially for you! You can visit our delivery page for more information.
No. At present, we don’t ship or deliver worldwide. However, we can deliver your purchase to any UK port that you choose, allowing you to arrange onward delivery from there. If you take advantage of this, please do note that exercising our 60-day “love it or return it” guarantee would require you to return your purchase to us at your own cost.
Ask us a question.
There are over 6000 questions and answers submitted by you on all questions about mattresses and bed problems. Enter a keyword such as Vi Spring, John Lewis beds, bad back or Memory Foam and see if your question has already been answered.
Why buy a John Ryan Mattress
Our hand made UK mattresses are crafted from materials that are designed to provide you with a long-lasting experience. We’re upfront about every aspect of the buying process, from price range to the overall quality of a mattress.
If you’re not satisfied with what we’ve recommended then we operate under a 100% Money Back Guarantee. This means that if you aren’t happy with a product within 60 days we’ll arrange for the mattress to be collected free of charge. If your new mattress hasn’t met your expectations then we want to know about it, and we’ll ensure you find the mattress that’s right for you or provide a full refund.
Handmade in the UK
All of our mattresses are handmade in the UK and split into the following ranges:
Origins – Starter level pocket spring mattresses at an affordable price
Artisan – Bespoke pocket spring mattresses that contain natural fibres
John Ryan Express – Hand-made mattresses
Resilience – Supportive mattresses built for larger sleepers
Artisan – Bespoke pocket spring mattresses that contain natural fibres
John Ryan Express – Hand-made mattresses
Resilience – Supportive mattresses built for larger sleepers
Our quality mattresses range from Man Made pocket sprung to Natural Fibre pocket sprung, with every product finding the balance between comfort and value. Pocket sprung mattresses are one of the best choices because they are constructed to a high standard. Our best selling Origins Pocket 1500 mattress is comfortable and great value for money. Choosing the right mattress comes down to build quality and price, so you’ll want to keep that in mind.
We are the mattress geeks
As members of the Institute of Spring Technology and Guild of Master Craftsmen, we pride ourselves on being experts in our field.
For Free Advice Call 0161 437 4419
Newsletter
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Legacy Size Guide
| Legacy Mattress | Size | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 42kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 56kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 63kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 69kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 80kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 83kg |
Bed Frame Details
| Click for more | Description |
|---|---|
|
Our Scandi Bed Frame will add a touch of Scandinavian retro-chic to your bedroom. From £740. |
|
Our Deco Bed Frame will bring a touch of vintage Hollywood to your bedroom. It features a glamorous pleated headboard design and statement legs. From £820. |
|
The Braemar Bed Frame brings a regal feel to any bedroom with its buttoned roll-top headboard. Complemented by dark wooden legs. From £830. |
|
Our Chesterfield Bed Frame will add that traditional touch to any bedroom. Featuring a buttoned roll-top headboard and footboard. From £1150. |
|
Go big or go home with the Gatsby Bed Frame Featuring a striking extra large buttoned headboard this bed frame means business with its statement winged headboard. From £1280. |
Size Guide
| Mattress Size | Mattresses | 5cm Topper | 7.5cm Topper |
|---|---|---|---|
| Single | 25-27kg | 12-14kg | 14-16kg |
| Double | 35-38kg | 20-24kg | 24-28kg |
| King | 40-45kg | 22-26kg | 26-30kg |
| Superking | 45-50kg | 26-32kg | 32-38kg |
Grading
| Grade | Discount | Description |
|---|---|---|
| B | 20% DISCOUNT | Will have been used by a customer and returned under the 60 night love it or return it guarantee, it may have a few marks from transit and courier handling. |
| C | 40% DISCOUNT | Will have been used by a customer and returned under the 60 night love it or return it guarantee, it will have quite a few marks and could even have a small tear, nothing detrimental to the life or use of the mattress. |
Our team will be able to guide you to the right product for you and your budget. We grade the products in our warehouse and the grading is decided based on the condition of the product upon return. All mattresses are Grade B or C. At this stage we cannot give you the history of each product or the very specifics of where any marks may be located so if this is important for you to know then a clearance bed may not be for you and you can choose your mattress in the normal way. We do however guarantee that the condition will be no worse than described below and in most cases is actually better!
Size Guide
| Mattress Size | Dimensions |
|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) |
| Small Double | 4' x 6’3" (120cm x 190cm) |
| Double | 4’6″ x 6’3″ (135cm x 190cm) |
| King | 5′ x 6’6″ (150cm x 200cm) |
| Extra King | 6’ x 6’3" (180cm x 190cm) |
| Super King | 6′ x 6’6″ (180cm x 200cm) |
Size Guide
| Mattress Size | Dimensions |
|---|---|
| Small Single | 2’ 6” x 6’3” (80cm x 190cm) |
| Single | 3′ x 6’3″ (90cm x 190cm) |
| Small Double | 4″ x 6’3 (120cm x 190cm) |
| Double | 4’6″ x 6’3″ (135cm x 190cm) |
| Continental Double | 4’7” x 6’6” (140cm x 200cm) |
| King | 5′ x 6’6″ (150cm x 200cm) |
| Continental King | 5’3″ x 6’6″ (160cm x 200cm) |
| Extra King | 6’0 x 6’3 (182cm x 190cm) |
| Super King | 6′ x 6’6″ (180cm x 200cm) |
Size Guide
| Mattress Size | Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 42kg |
| Small Double | 4″ x 6’3 (120cm x 190cm) | 56kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 63kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 69kg |
| Extra King | 6’0 x 6’3 (182cm x 190cm) | 80kg |
| Super King | 6′ x 6’6″ (180cm x 200cm) | 83kg |
Size Guide Artisan Bespoke 003
| Mattress Size | Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 43kg |
| Small Double | 4″ x 6’3 (120cm x 190cm) | 57kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 64kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 70kg |
| Extra King | 6’0 x 6’3 (182cm x 190cm) | 82kg |
| Super King | 6′ x 6’6″ (180cm x 200cm) | 85kg |
Size Guide
| Artisan Bespoke | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 36kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 48kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 54kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 63kg |
| Extra King | 6' x 6'6" (180cm x 190cm) | 73kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 75kg |
Size Guide
| Artisan Bespoke | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 39kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 52kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 58kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 69kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 76kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 78kg |
Size Guide
| Artisan Luxury | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 37kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 45kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 55kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 61kg |
| Extra King | 6' x 6'3" (180cm x190cm) | 71kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 74kg |
Size Guide
| Artisan Bespoke 004 | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 36kg |
| Small Double | 4' x 6'3" (120cm x190cm) | 48kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 54kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 60kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 70kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 73kg |
Size Guide
| Artisan Tailored Pocket | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 35kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 46kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 52kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 62kg |
| Extra king | 6' x 6'3" (180cm x 190cm) | 72kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 74kg |
Tension Guide
| Artisan Spring Tension | Weight Range |
|---|---|
| Soft | Available as a Bespoke Product (Please Call) |
| Medium | Upto 16 stone / 101kg |
| Firm | Over 16 stone / 101kg |
Base Guide
| Size | No Drawers | 2 Full Drawers | 4 Full Drawers |
|---|---|---|---|
| Single | £205 | £265 | - |
| Small Double | £240 | £300 | £360 |
| Double | £240 | £300 | £360 |
| King Size | £300 | £360 | £420 |
| Superking | £360 | £420 | £480 |
| King Size Zip & Link | £300 | £360 | £420 |
| Super King Size Zip & Link | £360 | £420 | £480 |
| Extra King Size Zip & Link | £360 | £420 | £480 |
Base Guide
| Size | No Drawers | 2 Full Drawers | 4 Full Drawers | 2 Half 2 Full Drawers |
|---|---|---|---|---|
| Single | £0 | +£75 | - | - |
| Small Double | £0 | +£75 | +£150 | +£150 |
| Double | £0 | +£75 | +£150 | +£150 |
| King Size | £0 | +£75 | +£150 | +£150 |
| Superking | £0 | +£75 | +£150 | +£150 |
| King Size Zip & Link | £0 | +£75 | +£150 | +£150 |
| Super King Size Zip & Link | £0 | +£75 | +£150 | +£150 |
| Extra King Size Zip & Link | £0 | +£75 | +£150 | +£150 |
Size Guide
| Origins Comfort | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 23kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 31kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 35kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 40kg |
| Extra King Zip Link | 6' x 6'3" (180cm x 190cm) | 46kg |
| Super King Zip Link | 6' x 6'6" (180cm x 200cm) | 48kg |
Size Guide
| Resilience | Mattress Dimensions | Mattress Weight | 5cm Topper Weight | 7.5cm Topper Weight |
|---|---|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 16-18kg | 6-8kg | 8-10kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 24-26kg | 10-12kg | 12-14kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 30-32kg | 11-13kg | 15-17kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 35-37kg | 13-15kg | 16-18kg |
Size Guide
| Total Bed Frame Size | Dimensions | Depth of Sprung Base | Mattress Depth | Base Pad Depth |
|---|---|---|---|---|
| Single | 3′3 x 6’6″ (110cm x 200cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Double | 4’9″ x 6’6″ (149cm x 200cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| King | 5′3 x 6’9″ (162cm x 210cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Super King | 6′3 x 6’9″ (192cm x 210cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| King Zip & Link | 5′3 x 6’9″ (162cm x 210cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Super King Zip & Link | 6′3 x 6’9″ (192cm x 210cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Extra King Zip & Link | 6′3 x 6’6" (192cm x 200cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Headboards | Standard Height 50" Plus additional 3 inch / 8cm in width | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
Size Guide
| Cot mattress size | Length | Width | Depth |
|---|---|---|---|
| 120cm X 60cm X 10cm | 120cm | 60cm | 10cm |
| 140cm X 70cm X 10cm | 140cm | 70cm | 10cm |
Size Guide
| Artisan Naturals | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 36kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 48kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 50kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 60kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 69kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 72kg |
Size Guide
| Origins 1500 | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 32kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 43kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 48kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 56kg |
| Extra King Zip Link | 6' x 6'3" (180cm x 190cm) | 64kg |
| Superking Zip Link | 6′ x 6’6″ (180cm x 200cm) | 67kg |
Size Guide
| Origins Reflex | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 25kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 33kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 37kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 44kg |
| Extra King Zip Link | 6' x 6'3" (180cm x 190cm) | 49kg |
| Superking Zip Link | 6′ x 6’6″ (180cm x 200cm) | 52kg |
Size Guide
| Origins 1500 | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 28kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 37kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 42kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 49kg |
| Extra King Zip Link | 6' x 6'3" (180cm x 190cm) | 55kg |
| Superking Zip Link | 6′ x 6’6″ (180cm x 200cm) | 58kg |
Base Guide
| Sprung Edge Base | No Drawers | 2 Full Drawers | 4 Full Drawers | 2 Half 2 Full Drawers |
|---|---|---|---|---|
| Single | £0 | +£75 | - | - |
| Small Double/Double | £0 | +£75 | +£150 | +£150 |
| King Size | £0 | +£75 | +£150 | +£150 |
| Superking | £0 | +£75 | +£150 | +£150 |
| King Size Zip & Link | £0 | +£75 | +£150 | +£150 |
| Super King Size Zip & Link | £10 | +£75 | +£150 | +£150 |
Size Guide
| Artisan 1500 | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 35kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 47kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 52kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 58kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 67kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 70kg |
Tension Guide
| Artisan Spring Tension | Weight Range |
|---|---|
| Soft | Available as a Bespoke Product (Please Call) |
| Medium | 8-16 stone / 50-101kg |
| Firm | Over 16 stone / 101kg |
Gorgeous mattress. Gorgeous mattress. Super fast delivery. Excellent service. Couldn’t be happier. Highly recommend
NG
Wonderful quality matresses
Both mattresses are very comfy. The service was quick and very professional.
They were delivered with the minimum of fuss, really efficient
Christina
Artisan Vegan Latex Mattress
After a lot of research for non-toxic and vegan mattress, I bought two Artisan Vegan Latex mattress and couldn’t have been more pleased to find 100% plant based and natural mattress that is so good to sleep on and my guests agree as well. Upholstery is luxurious and stitching are very neat. Being a two sided mattress, this will hopefully prolong the mattress life. Customer service (Julie) was very helpful and on top of things from start to finish and was able to accommodate a quick delivery. Julie also provided useful information about the proper bed slat to use. The delivery was seamless and the mattresses were packed properly.
Mildred
Wonderful latex mattress, highly recommended this company!
After receiving reply, I’ve decided to give full 5 stars!
Understand now, why the ‘call’ didn’t happen. Still think an email perhaps, would solve what I’ve commented on below.
All good!
…..
I would give this 10 out of 10 if not for one teeny, but important factor.
Firstly, the call I had initially with Julie was very informative. This helped pare down the choices, and ultimately made the final one!
They followed with another call after I placed the order to ensure it was the correct size etc, and to tell me next steps. I.e. delivery.
Deliver guys are superb. Bang on time, quick, efficient and polite.
Then left mattress to air for 2 days, and slept on it. First few nights I thought it was a wee bit hard, (and I do mean ‘wee’), but I read the instructions, and gave mattress and body time to adjust.
Now? One of the best mattresses I’ve slept on.
So, what’s the teeny issue for slightly less than 10/10?
No follow up with me to see what the mattress feels like. Would have been nice, and I assumed that this company would do so, being proud of their mattresses and customer service?
I’d still highly recommend them to everyone.
Just a suggestion, constructive criticism, when clients are spending a significant amount on your products, after they have had them for a bit, a quick call, email, to check up on them would be a true A*** service.
Best wishes, R.
Roh
The best vegan mattress in the UK
I spent a lot of time researching vegan mattresses and JR is the only company in the UK that is making a truly vegan and high quality mattress. Service at JR is very good from telephone advice, to ordering and through to delivery. The mattress is beautifully made and of very high quality. Although I am used to a soft mattress, I am finding the medium very comfortable and good for my back. I highly recommend the vegan mattress for anyone who doesn’t want to sleep on wool and horse hair, or on a mattress containing glue which may contain animal-derived ingredients.
SPK
The most comfortable mattress we’ve…
The most comfortable mattress we’ve ever had! We usually have to buy a mattress topper but we didnt for this one – literally a dream! 🙂
Sally
We have had this mattress a few weeks…
We have had this mattress a few weeks and really love it. In the past we have had foam mattresses which make us too hot and smell of synthetic horrid smells which make it hard to breathe, or have had spring and wool and I am allergic to wool. The quality of this build and the natural use of latex means the mattress is comfortable like other spring mattresses but without the need for wool and the latex has a mild pleasant vanilla smell which went after a day of breathing. The quality of the springs and firmness works for both a big man and a petite wife. We are really happy and are sleeping well for the first time in years. A great product at a great price. The makers should be proud, well done. We will certainly replace all the mattresses in our house with this make.
Chris
Rated 5 out of 5 stars
22 Dec 2021
Verified
Fast service no probs
Fast service and brought into house and up stairs saved us a struggle
John
Highly recommend John Ryan by Design…
Would highly recommend John Ryan by Design. From first contact with the sales lady to delivery of the mattress it was highly polished. Special mention to the advice given as to choice of mattress – the lady helped us and even advised on the cheaper model (we would have happily spent more if it had been ‘right’ for us). Delivery team also very professional and courteous
Paul
Very pleased with John Ryan by Design.
I had looked at a lot of other websites for info and prices for a new mattress, but after speaking to the advisor at John Ryan I felt very confident that I was going to get the most suitable one for us. I had thought we needed a firm mattress but we were advised to get a medium one, which was the right decision! Delivery was very professional and charming! The whole process went smoothly. We have had it for about a month now and are still very happy with our decision to go with John Ryan.
Very happy with purchase.
Andrew
Great service and product
Great tools on the website to help choose the right mattress for us. I liked the follow up call after we ordered to make sure that we had no questions and knew what was going to happen next.
Delivery was good – we knew when it would be, the delivery team were careful and courteous.
And, finally, the mattress is great – very comfortable.
Ian
Wonderful cruelty free mattress
Excellent service and a knowledgable and friendly team. Kept us informed at all times. Delivered by a helpful team who took away all unwanted packaging. Mattress is wonderful, we have tried quite a few different types over the past couple of years trying to find the perfect one for us and I believe we have found it with our John Ryan vegan mattress. Being a vegan for many years there are many companies cashing in on people’s wish for all things vegan and many products are expensive and poor quality. I am more than happy to say this is not the case with this super quality John Ryan mattress, it truly is such a good product. We are at long last well slept and extremely grateful to have found such luxury in a cruelty free item. Thank you John Ryan.
Sharon
Quick build and delivery, excellent communication and very comfortable. So much better than the smelly, overly firm Emma mattress which we returned for a more expensive but infinitely better John Ryan artisan latex model.
James
This is the second mattress from John Ryan and it is perfect. Had very good communication with company and delivery very well done.
Elaine
Artisan Latex Mattress – Medium
Having done a lot of research for an ethical, chemical, animal free mattress we ordered the Artisan Latex super king mattress. Investing in such a mattress for quality of sleep, comfort and quality was a big step for us to order on line without being able to see and feel. Received great customer service when I called for advice and to find out more.
The mattress arrived before the estimated time and well packaged. When peeling back the packaging – wow beautifully well made, and absolutely no nasty or chemical smells whatsoever. Does it have a smell? I would describe it as a very faint oat smell – that would be the material.
Slept so well the first night, and we both continue to do so. So happy we ordered this mattress, it’s so comfortable. I had a memory foam one beforehand but made me too hot (my age!) … not with the Artisan.
Would highly recommend – great quality, professional and great customer service. Thank you!
Jacqueline
Fantastic products and amazing service!
We were so excited for our new bed to arrive after sleeping on one that was practically falling to pieces for five years. We decided to go with the mattress that is completely vegan for a whole number of reasons, and we are very impressed. It is so comfortable and incredibly high quality. We love the base, the drawers, the headboard and the colour. The price is very reasonable for what you get as well. We would also like to say a big thank you to the two delivery men. They came all the way to Kent from Manchester and were much more cheery than I would have been after that drive! It was difficult to get the mattress up our stairs, and they were very careful with the mattress itself. They persevered and managed to get it up to our bedroom. Thank you John Ryan for your amazing products and service!
Kate & Aaron