1500 Pocket springs
Zoned springs for perfect spinal alignment, great support and no roll-together
Viscose Plant Based cover
A finely woven, durable and breathable JR embossed fabric
Firmer Feel
Stable and sturdy so you can sleep right to the very edge
Back and Hip support
Extra support where you need it most
4300GSM Upholstery
Featuring a huge 4300GSM of sumptuous fillings: 53% Natural Fibre
Chemical treatment-free
Chemical treatment-free
Handcrafted in the UK
This product supports our economy and helps reduce environmental impact
100% Money Back Guarantee
This guarantee represents the confidence we have in our products and our reputation
Approved by the National Bed Federation
For the highest standards of quality and safety
51 Reviews
Don't just take our word for it!
Here's what our satisfied customers had to say about the Artisan 1500
Showing 0 of 51 reviews
The use of Rebound Poly-Cotton (RPC) and polyester provides this model with a medium to firm feel with a huge amount of upholstery for both comfort and support. This combination contributes greatly towards the overall feel and longevity of the mattress providing loft & resilience.
The final layer of 500 gsm Wool is a premium product used to boost the overall quality of this mattress. More weight could have been gained by using polyester but this usage would deteriorate the overall value. Meaning that the final Comfort Layer of this mattress is 100% Wool for both breathability and softness.
The springs are the component which enabled us to build to a specific price point. Same spring material as used in the Calico units – just the housing is different to keep the Artisan 1500 at this competitive price point. They are available in 3 different spring tensions depending on your body weight and height.
The upholstery quantity and quality is among the best you can get for this budget. There is a massive combined upholstery weight of 4300 GSM of which 53% are Natural Fibres.
Two rows genuine Hand Side Stitching & Hand Tufted.
The Woven mattress cover is completely Chemical-Free using a Natural plant-based fire retardancy protection.
Construction and upholstery layers of the Artisan 1500 Mattress
ARTISAN 1500
| 1. | 500GSM WOOL |
| 2. | 600GSM REBOUND POLY COTTON (50/50 BLEND) |
| 3. | 700GSM POLYESTER |
| 4. | 600GSM REBOUND POLY COTTON (50/50 BLEND) |
| 5. | 700GSM POLYESTER |
| 6. | 1200GSM CASHMERE HAIR PAD AS INSULATOR |
| 7. | 1500 SPUN BOND POCKET SPRINGS (SOFT, MEDIUM OR FIRM) |
| TOTAL: | 4300GSM |
| CHEMICAL FREE COVER |
This model has an overall medium-firm feel in the upholstery layers. It comes in variable spring tensions which are tailored to your weight. Please choose the correct spring tension based on the table below or call for advice.
| 7-9 ST | 9-11 ST | 11-13 ST | 13-15 ST | 15-17 ST | 17-19 ST | |
|---|---|---|---|---|---|---|
| 5’ - 5’3 | Medium | Medium | Medium | Medium | Firm | Firm |
| 5’3 - 5’6 | Medium | Medium | Medium | Medium | Firm | Firm |
| 5’6 - 5’9 | Medium | Medium | Medium | Medium | Firm | Firm |
| 5’9 - 6’ | Medium | Medium | Medium | Medium | Medium | Firm |
| 6’ - 6’3 | Medium | Medium | Medium | Medium | Medium | Firm |
| 6’3 - 6’6 | Medium | Medium | Medium | Medium | Medium | Medium |
This is the model we put our name and reputation to – Meaning if this is the limit to your budget this certainly is “The best mattress you can buy for your money!”
The Artisan 1500 has been specifically built to emulate the feel of The Artisan Naturals and priced to achieve a stunning mattress at an affordable price. We have used as best we can a similar range of components to The Naturals in order to garner the closest match in terms of support and comfort levels. For example; The insulating layer (1200 gsm Cashmere) is the same weight and similar in overall quality and feel to the Mohair as used in The Naturals – this is the most expensive component in this mattress – but critical to achieve the correct support and comfort properties.
The mattress cover is completely Chemical-Free using a Natural plant-based fire retardancy protection.
This model comes with a 10 year guarantee.
Still unsure if this is the right mattress for you?
Use our mattress finder to discover your ideal mattress and the perfect night’s sleep.
Complete the look
Artisan Base
From £660
Our Artisan Sprung Bed Bases offer the ultimate in mattress base design. Providing an even more luxurious responsive feel to your mattress.
Headboard
From £325Our handmade headboards in luxurious fabrics elevate your sleep experience to sheer decadence. Don’t settle for simple, choose elegance.
Mattress Endorsements
John Ryan is a NBF (National Bed Federation) Premier Retail Champion. The National Bed Federation is the recognised trade association representing UK manufacturers of beds and their suppliers.
We are also members of the Guild of Mastercraftsmen, showing our focus is firmly on quality and supplying only the best built and constructed mattresses available that can be retailed at a fair and acceptable price.
FAQs
At John Ryan By Design, we pride ourselves on offering not only amazing mattresses, but also straight-talking, quality information about the world of mattresses. You might say that we’re obsessed with mattresses, and because of that our in-house team of experts are always on hand to answer your questions, and provide you with a wide range of advice and guidance.
However, when you’ve been doing this for as long as we have, you tend to notice that some questions get asked very regularly. We’ve therefore listened to what you need to know, and have put together a growing series of FAQs to help you to quickly find the answers you need!
No, and no showroom or retailer sells our products. This is part of the reason why our prices can be so competitive: our internet-based company model allows us to avoid passing the excessive costs of other retailers on to our customers. Most staff within showrooms are also not bed experts (unlike our own in-house team). Sadly, such staff probably wouldn’t understand mattress manufacture to the extent that they could reliably answer your questions. To give you confidence in our way of doing things, our 60-day “love it or return it” guarantee offers the ability to return a mattress that doesn’t suit you for a full refund, or you can perform a one-time exchange and swap to an alternative model. You can visit our guarantee page for more information, or our article about buying a mattress online to see just why our approach actually benefits you!
From the time you place your order, there is a 4 week average lead time until delivery for most of our mattress models. This is because all of our mattresses, bases and headboards are handmade to order especially for you! You can visit our delivery page for more information.
No. At present, we don’t ship or deliver worldwide. However, we can deliver your purchase to any UK port that you choose, allowing you to arrange onward delivery from there. If you take advantage of this, please do note that exercising our 60-day “love it or return it” guarantee would require you to return your purchase to us at your own cost.
Ask us a question.
There are over 6000 questions and answers submitted by you on all questions about mattresses and bed problems. Enter a keyword such as Vi Spring, John Lewis beds, bad back or Memory Foam and see if your question has already been answered.
Why buy a John Ryan Mattress
Our hand made UK mattresses are crafted from materials that are designed to provide you with a long-lasting experience. We’re upfront about every aspect of the buying process, from price range to the overall quality of a mattress.
If you’re not satisfied with what we’ve recommended then we operate under a 100% Money Back Guarantee. This means that if you aren’t happy with a product within 60 days we’ll arrange for the mattress to be collected free of charge. If your new mattress hasn’t met your expectations then we want to know about it, and we’ll ensure you find the mattress that’s right for you or provide a full refund.
Handmade in the UK
All of our mattresses are handmade in the UK and split into the following ranges:
Origins – Starter level pocket spring mattresses at an affordable price
Artisan – Bespoke pocket spring mattresses that contain natural fibres
John Ryan Express – Hand-made mattresses
Resilience – Supportive mattresses built for larger sleepers
Artisan – Bespoke pocket spring mattresses that contain natural fibres
John Ryan Express – Hand-made mattresses
Resilience – Supportive mattresses built for larger sleepers
Our quality mattresses range from Man Made pocket sprung to Natural Fibre pocket sprung, with every product finding the balance between comfort and value. Pocket sprung mattresses are one of the best choices because they are constructed to a high standard. Our best selling Origins Pocket 1500 mattress is comfortable and great value for money. Choosing the right mattress comes down to build quality and price, so you’ll want to keep that in mind.
We are the mattress geeks
As members of the Institute of Spring Technology and Guild of Master Craftsmen, we pride ourselves on being experts in our field.
For Free Advice Call 0161 437 4419
Newsletter
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Legacy Size Guide
| Legacy Mattress | Size | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 42kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 56kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 63kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 69kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 80kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 83kg |
Bed Frame Details
| Click for more | Description |
|---|---|
|
Our Scandi Bed Frame will add a touch of Scandinavian retro-chic to your bedroom. From £740. |
|
Our Deco Bed Frame will bring a touch of vintage Hollywood to your bedroom. It features a glamorous pleated headboard design and statement legs. From £820. |
|
The Braemar Bed Frame brings a regal feel to any bedroom with its buttoned roll-top headboard. Complemented by dark wooden legs. From £830. |
|
Our Chesterfield Bed Frame will add that traditional touch to any bedroom. Featuring a buttoned roll-top headboard and footboard. From £1150. |
|
Go big or go home with the Gatsby Bed Frame Featuring a striking extra large buttoned headboard this bed frame means business with its statement winged headboard. From £1280. |
Size Guide
| Mattress Size | Mattresses | 5cm Topper | 7.5cm Topper |
|---|---|---|---|
| Single | 25-27kg | 12-14kg | 14-16kg |
| Double | 35-38kg | 20-24kg | 24-28kg |
| King | 40-45kg | 22-26kg | 26-30kg |
| Superking | 45-50kg | 26-32kg | 32-38kg |
Grading
| Grade | Discount | Description |
|---|---|---|
| B | 20% DISCOUNT | Will have been used by a customer and returned under the 60 night love it or return it guarantee, it may have a few marks from transit and courier handling. |
| C | 40% DISCOUNT | Will have been used by a customer and returned under the 60 night love it or return it guarantee, it will have quite a few marks and could even have a small tear, nothing detrimental to the life or use of the mattress. |
Our team will be able to guide you to the right product for you and your budget. We grade the products in our warehouse and the grading is decided based on the condition of the product upon return. All mattresses are Grade B or C. At this stage we cannot give you the history of each product or the very specifics of where any marks may be located so if this is important for you to know then a clearance bed may not be for you and you can choose your mattress in the normal way. We do however guarantee that the condition will be no worse than described below and in most cases is actually better!
Size Guide
| Mattress Size | Dimensions |
|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) |
| Small Double | 4' x 6’3" (120cm x 190cm) |
| Double | 4’6″ x 6’3″ (135cm x 190cm) |
| King | 5′ x 6’6″ (150cm x 200cm) |
| Extra King | 6’ x 6’3" (180cm x 190cm) |
| Super King | 6′ x 6’6″ (180cm x 200cm) |
Size Guide
| Mattress Size | Dimensions |
|---|---|
| Small Single | 2’ 6” x 6’3” (80cm x 190cm) |
| Single | 3′ x 6’3″ (90cm x 190cm) |
| Small Double | 4″ x 6’3 (120cm x 190cm) |
| Double | 4’6″ x 6’3″ (135cm x 190cm) |
| Continental Double | 4’7” x 6’6” (140cm x 200cm) |
| King | 5′ x 6’6″ (150cm x 200cm) |
| Continental King | 5’3″ x 6’6″ (160cm x 200cm) |
| Extra King | 6’0 x 6’3 (182cm x 190cm) |
| Super King | 6′ x 6’6″ (180cm x 200cm) |
Size Guide
| Mattress Size | Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 42kg |
| Small Double | 4″ x 6’3 (120cm x 190cm) | 56kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 63kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 69kg |
| Extra King | 6’0 x 6’3 (182cm x 190cm) | 80kg |
| Super King | 6′ x 6’6″ (180cm x 200cm) | 83kg |
Size Guide Artisan Bespoke 003
| Mattress Size | Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 43kg |
| Small Double | 4″ x 6’3 (120cm x 190cm) | 57kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 64kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 70kg |
| Extra King | 6’0 x 6’3 (182cm x 190cm) | 82kg |
| Super King | 6′ x 6’6″ (180cm x 200cm) | 85kg |
Size Guide
| Artisan Bespoke | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 36kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 48kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 54kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 63kg |
| Extra King | 6' x 6'6" (180cm x 190cm) | 73kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 75kg |
Size Guide
| Artisan Bespoke | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 39kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 52kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 58kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 69kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 76kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 78kg |
Size Guide
| Artisan Luxury | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 37kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 45kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 55kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 61kg |
| Extra King | 6' x 6'3" (180cm x190cm) | 71kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 74kg |
Size Guide
| Artisan Bespoke 004 | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 36kg |
| Small Double | 4' x 6'3" (120cm x190cm) | 48kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 54kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 60kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 70kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 73kg |
Size Guide
| Artisan Tailored Pocket | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 35kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 46kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 52kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 62kg |
| Extra king | 6' x 6'3" (180cm x 190cm) | 72kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 74kg |
Tension Guide
| Artisan Spring Tension | Weight Range |
|---|---|
| Soft | Available as a Bespoke Product (Please Call) |
| Medium | Upto 16 stone / 101kg |
| Firm | Over 16 stone / 101kg |
Base Guide
| Size | No Drawers | 2 Full Drawers | 4 Full Drawers |
|---|---|---|---|
| Single | £205 | £265 | - |
| Small Double | £240 | £300 | £360 |
| Double | £240 | £300 | £360 |
| King Size | £300 | £360 | £420 |
| Superking | £360 | £420 | £480 |
| King Size Zip & Link | £300 | £360 | £420 |
| Super King Size Zip & Link | £360 | £420 | £480 |
| Extra King Size Zip & Link | £360 | £420 | £480 |
Base Guide
| Size | No Drawers | 2 Full Drawers | 4 Full Drawers | 2 Half 2 Full Drawers |
|---|---|---|---|---|
| Single | £0 | +£75 | - | - |
| Small Double | £0 | +£75 | +£150 | +£150 |
| Double | £0 | +£75 | +£150 | +£150 |
| King Size | £0 | +£75 | +£150 | +£150 |
| Superking | £0 | +£75 | +£150 | +£150 |
| King Size Zip & Link | £0 | +£75 | +£150 | +£150 |
| Super King Size Zip & Link | £0 | +£75 | +£150 | +£150 |
| Extra King Size Zip & Link | £0 | +£75 | +£150 | +£150 |
Size Guide
| Origins Comfort | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 23kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 31kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 35kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 40kg |
| Extra King Zip Link | 6' x 6'3" (180cm x 190cm) | 46kg |
| Super King Zip Link | 6' x 6'6" (180cm x 200cm) | 48kg |
Size Guide
| Resilience | Mattress Dimensions | Mattress Weight | 5cm Topper Weight | 7.5cm Topper Weight |
|---|---|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 16-18kg | 6-8kg | 8-10kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 24-26kg | 10-12kg | 12-14kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 30-32kg | 11-13kg | 15-17kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 35-37kg | 13-15kg | 16-18kg |
Size Guide
| Total Bed Frame Size | Dimensions | Depth of Sprung Base | Mattress Depth | Base Pad Depth |
|---|---|---|---|---|
| Single | 3′3 x 6’6″ (110cm x 200cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Double | 4’9″ x 6’6″ (149cm x 200cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| King | 5′3 x 6’9″ (162cm x 210cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Super King | 6′3 x 6’9″ (192cm x 210cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| King Zip & Link | 5′3 x 6’9″ (162cm x 210cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Super King Zip & Link | 6′3 x 6’9″ (192cm x 210cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Extra King Zip & Link | 6′3 x 6’6" (192cm x 200cm) | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
| Headboards | Standard Height 50" Plus additional 3 inch / 8cm in width | 13" / 33cm (with Castors 15" 38cm) | 11" / 28cm | 8.5" / 22cm |
Size Guide
| Cot mattress size | Length | Width | Depth |
|---|---|---|---|
| 120cm X 60cm X 10cm | 120cm | 60cm | 10cm |
| 140cm X 70cm X 10cm | 140cm | 70cm | 10cm |
Size Guide
| Artisan Naturals | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 36kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 48kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 50kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 60kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 69kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 72kg |
Size Guide
| Origins 1500 | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 32kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 43kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 48kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 56kg |
| Extra King Zip Link | 6' x 6'3" (180cm x 190cm) | 64kg |
| Superking Zip Link | 6′ x 6’6″ (180cm x 200cm) | 67kg |
Size Guide
| Origins Reflex | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 25kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 33kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 37kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 44kg |
| Extra King Zip Link | 6' x 6'3" (180cm x 190cm) | 49kg |
| Superking Zip Link | 6′ x 6’6″ (180cm x 200cm) | 52kg |
Size Guide
| Origins 1500 | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 28kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 37kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 42kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 49kg |
| Extra King Zip Link | 6' x 6'3" (180cm x 190cm) | 55kg |
| Superking Zip Link | 6′ x 6’6″ (180cm x 200cm) | 58kg |
Base Guide
| Sprung Edge Base | No Drawers | 2 Full Drawers | 4 Full Drawers | 2 Half 2 Full Drawers |
|---|---|---|---|---|
| Single | £0 | +£75 | - | - |
| Small Double/Double | £0 | +£75 | +£150 | +£150 |
| King Size | £0 | +£75 | +£150 | +£150 |
| Superking | £0 | +£75 | +£150 | +£150 |
| King Size Zip & Link | £0 | +£75 | +£150 | +£150 |
| Super King Size Zip & Link | £10 | +£75 | +£150 | +£150 |
Size Guide
| Artisan 1500 | Mattress Dimensions | Mattress Weight |
|---|---|---|
| Single | 3′ x 6’3″ (90cm x 190cm) | 35kg |
| Small Double | 4' x 6'3" (120cm x 190cm) | 47kg |
| Double | 4’6″ x 6’3″ (135cm x 190cm) | 52kg |
| King | 5′ x 6’6″ (150cm x 200cm) | 58kg |
| Extra King | 6' x 6'3" (180cm x 190cm) | 67kg |
| Superking | 6′ x 6’6″ (180cm x 200cm) | 70kg |
Tension Guide
| Artisan Spring Tension | Weight Range |
|---|---|
| Soft | Available as a Bespoke Product (Please Call) |
| Medium | 8-16 stone / 50-101kg |
| Firm | Over 16 stone / 101kg |
Our 3rd mattress from John Ryan. This one sent to newly married son who missed his bed!
Suzette
Just excellent service from enquiry to delivery
Just excellent service from my initial enquiry, providing clear understandable answers to my range of questions, through to processing the order and organising delivery.
This is the first time I have invested in a quality mattress, and I can confirm that the team at John Ryan by Design never pushed or pressured me in to a sale….
I recommend this company to anyone who is engaged in the search for a quality mattress, it just can’t get any better
Alan
My new Artisan 1500 (double/medium) is simply wonderful to sleep on and provides just the right level of firmness that I was looking (feeling) for, to replace my previous Vispring Regal Supreme. The Artisan Bespoke 004 that I originally ordered and received was also wonderful but I realised after sleeping on it for 30 days that my partner and I needed something a little firmer. It was no fault of the Bespoke 004, which was superb, it’s just that I only really knew that I needed a slightly firmer mattress – and having recently had a hip replacement – after having slept on the Artisan Bespoke 004 for a month. Gary’s unfailing patience and clarity in his advice to change to an Artisan 1500 was spot on. The quality of the mattress aside – the Artisan 1500 is so well made and comfortable – ordering, delivery and advice throughout was seamless. I was kept updated on delivery dates including time of delivery on the day itself and the service and advice has been impeccable throughout; this is for what a trusted product and trusted service looks like. Many thanks to Gary and Georgia and everyone else at JohnRyan.
Mark Lee
I love my bed! Decided it was worth investing properly to help with back pain and quality of sleep and I spent a long time researching before choosing John Ryan for both my bed base and mattress. I couldn’t be happier with the service and quality of both.
Jayne
The online and phone service provided by their staff was outstanding. The delivery company did also a great job.
Gustavo
Great experience. I had a very helpful initial telephone consultation where I finally understood mattress components and firmness. I was then able to make the right choice and feel I was well advised
Customer
Friendly knowledgeable staff. Great customer care. Lovely mattress.
Peter
Very happy customer! Excellent customer service with advice on which mattress would suit us best and also great communication via email and phone. The delivery service was very smooth. And the mattress is perfect! Previously, we had a memory foam one but in recent months I woke with a sore lower back every morning. Not now! So glad we swapped and bought the Artisan 1500.
Andrea
A great mattress I had a lovely lady helping me with my many questions and concerns over which mattress would be right for me – she was very patient and very helpful. A good few weeks in and I am loving my new mattress – in my case getting away from memory foam has made all the difference – this is a very solid, very well made matrress. I brought a discounted one and from what I can see it is absolutely perfect so I would say it is well worth considering that option to save some money.
Miranda
Great mattress Great mattress. Great customer service. No more back pain. Look forward to going to bed every night!
Tim
I first bought a mattress from JR 11… I first bought a mattress from JR 11 years ago and was massively impressed with the knowledge and information given to help guide me to my new purchase. Every step of the way the service was exceptional. Now today I have made my second purchase and nothing has changed. Superb range and choice, expert knowledge and advice and exceptional comfort for another 10 years. Let’s hope I’m still here to purchase a third time?
Christopher
Excellent service. I am very happy with it so far.
Pamela
Amazing customer service and great… Amazing customer service and great mattress
Sandra
Helpful customer service Received a phone call the next day checking my order and giving some useful advice. I called another time to ask about fitted sheet size and I was helped quickly.
Eleanor
Fantastic service Fantastic service, Bed is quality, staff are excellent
PW
Great product, first-class service and well delivered Great product, as expected. First-class service throughout to make the experience feel personal. Delivered with people who went beyond to ensure the mattress made its way to its destination.
Michael
Good service and quality product Good advice from sales staff prior to purchase, order turned around quicker than estimated. Delivery firm (keen & Able) very good. We paid extra for the recycling of our old mattress which we thought was worth the peace of mind that it wouldn’t end up in landfill or fly-tipped! Mattress seems to be good quality and comfortable, we’re still in the bedding in stage right now so time will ultimately tell.
Dave
Great product and pre-sale support Great pre-sale support, friendly delivery team and an fantastic product: I sleep the sleep of dreams on my new mattress. What more can you ask for?
Elizabeth
Great experience Great info and advice before purchase. Mattress is incredible!
Martin
Very helpful from start to finish
Very helpful from start to finish. Both my husband and I have slipped discs and spondiolithesis (spelling?!), and have never had a bed comfortable for both our needs, until now. They took the time to talk us through exactly the right bed for us and it was made a delivered very promptly. Will definitely recommend them to friends and family.
Katy
Excellent UK handmade mattress
Communication was clear, the mattress was delivered on time (maybe even a little sooner) and the mattress is brilliant! The mattress is firm, just what we’d wanted, although it weighs a ton so turning it is an adventure 😁 note I’ve only had it a month, time will tell if it lasts,but I’m feeling confident.
Michelle
Great product
Great product, bespoke sized Mattress for my sons bed, superb communication, quality product made with great craftsmanship and produced and delivered in good time for what I thought was a good price.
Thomas
Great customer experience
Excellent service I’m a returning customer and would highly recommend this company, The advice and knowledge they have is a cut above the rest. Ordered what I thought I needed to then have a call from John Ryan Design to check to see if what I ordered suited my needs, after a very detailed discussion I was advised to purchase a diferent model and had £250 refunded to me.The mattress is of an excellent quality and the service has been second to none.
Darren
Recommend!
Brilliant informative website, friendly folk by phone, the order went exactly as they said it would. And comes with 60-day guarantee. Just great people to do business with.
Paul
Fantastic customer service and what a…
Fantastic customer service and what a comfortable mattress (Artisan 1500). Has transformed the nighttime sleep experience. Thanks so much for making and supplying a super-comfy mattress. Will be bying another for our other bedroom, next.
Newshound
Excellent quality and service
Ordered an Artisan 1500 Single, Medium firmness. Quality of the mattress is excellent. It is firm but very thick, with enough give that it never feels stiff or uncomfortable. Used with a wool protector, the top layer is breathable and stays cool, unlike memory foam. Manufacture and delivery took about 3 weeks. Received a phone call after ordering to confirm that the mattress was suitable. Very happy with my order.
Sam
Superb Mattress
Great service and communications.
Awesome mattress (Artisan 1500 Mattress), great quality, very comfortable, basically the best mattress I have ever slept on (in over 50 years).
Has done wonders for the back pain I was suffering from every morning, it is now a thing of the past.
Thank you John Ryan.
James
Excellent mattress and service
Our whole thing experience with John Ryan has been excellent, from the advice given in our initial phone call to the mattress that arrived. Everyone we’ve spoken to has been helpful and well informed. Delivery was easily arranged and arrived at the agreed time. Most importantly we absolutely love our new mattress which is so comfortable and we are both sleeping very well on it.
Emily
Top service and top product
We have received the new bed, on time, exactly what we have order but miles better than we ever dared to expect!
Let’s start at the beginning:
• We had ordered online and picked what we had deemed the right choice with our knowledge
• The order was followed up with a prompt phone call, lots of questions were asked, you listened to everything we have said and it turned out that your knowledge helped us to choose a much more suitable bed
• Delivery was on the day as expected
• Bed is of a fabulous quality, it looks stunning and we sleep like King and Queen in the best 5 star hotel
Thank you so so much for your help, for your product and for providing REAL customer service. We are so glad, we found you on the net.
Sandra
Very happy purchaser
We have had our mattress for about a month now and are very happy with it and the overall buying experience.
We needed to replace a very ancient uncomfortable mattress and whilst researching a replacement I found the information available (or lack of it) from different vendors about their mattresses pretty confusing. The whole market seems to be a minefield for the purchaser.
The John Ryan website was really helpful in explaining mattress construction and quality and after a lot of internet trawling and thinking about the kind of mattress we needed we decided to purchase from them.
Communication throughout the purchase process was excellent and it was delivered on time with no bother at all. The mattress is extremely sturdy and well made. it is very heavy so recommend getting the delivery guys to take it upstairs for you, which they were more than happy to do. I paid the additional charge to have the old mattress removed, which again was sorted by the delivery guys no problem.
Basically this mattress is a million miles away in terms of quality and construction from the ‘mattress in a box’ we were initially thought we were interested in buying.
I would definitely recommend this company.
Richard
Absolutely brilliant mattress and hugely helpful team
We love our new mattress, especially having had a bad experience with a foam mattress previously.
We were only able to get the right mattress for us from the brilliant advice given by the customer service team.
Great experience, thank you!
Jules
I am very pleased with the service I…
I am very pleased with the service I got from John Ryan by Design Ltd. They talked me through my options and my new bed is just what I wanted and needed. Well done!
Simon
This the second John Ryan mattress I…
This the second John Ryan mattress I have bought. The first was Latex but I realised when babysitting for grandchildren that I preferred my daughter’s John Ryan Artisan 1500. Now I’ve treated us to one. Fabulous!
Diana
I am absolutely amazed
This is my third mattress in 5 years and I think I’ve found our perfect fit. Yes, I’ve bought the mail order memory foam kak and suffered. I’ve also bout from the popular high street shops, only to find, what you try in store is NOT what you get.
Third time lucky, bit the bullet, spent the extra quid and John Ryan by Design has surpassed our expectations. The quality is phenomenal. Truly. And by gosh its comfortable.
The advice given was spot on. We got a call a few days in, after placing an order on their site. We picked firm (as our last mattress sunk and killed my back) but was told medium will be correct due to our body weight and type of sleep positions. I was hesitant but took the advice by John Ryan. And yep, ‘medium’ for us is spot on, and is actually firm due to the support this mattresses offers.
Do it, try it. You won’t be disappointed.
Thank you John Ryan and team.
Siraj.
Siraj
Best beds ever
*Customer service*
We were buying our first new bed for over a decade, and for the first time were able to afford something more than the most basic of mattresses. The team at John Ryan were beyond helpful, talking us through every step of the selection process and recommending the bed that was right for us (not the most expensive thing they offer, as we’d experienced on the high street). When the bed was delivered and the base wouldn’t fit up our narrow staircase, they fixed the problem without a fuss and at a ridiculously reasonable price.
*Comfort*
I waited over a month to post this review, and can confidently say I’ve never slept in a more comfortable bed. The fact that it can be flipped both ways (top to bottom and head to foot) gives me confidence that it’ll remain comfortable for years.
*Price*
This isn’t cheap, but it’s no more expensive than a bed from one of the big brands, with the added bonus that it’s properly well-made with identifiable, natural materials that breathe (no plastic here).
Tasha
Excellent service as always I’ve had…
Excellent service as always I’ve had Three mattresses now from John Ryan and each time they’ve been quick and efficient and the mattress is brilliant. Thank you.
Sharon
Best of the best!
Excellent customer service, fantastic mattress.
Completely faultless process, from a very clear and detailed and very professional website to great courteous people you interact with along the way.
Lili
Thank you John Ryan for delivery of new…
Thank you John Ryan for delivery of new bed, headboard and mattress. Excellent, professional service from start to finish. Spent a long time on the phone with a very knowledgeable advisor who made sure the bed and mattress suited exactly what both my husband and me wanted. I ordered 31st May and was told 4 weeks until it would be made and then the courier would deliver the following week. 25th June I received a call from John Ryan asking if delivery 27th was OK. Courier called at 830am advised they will deliver 930am. They came right on time, all PPE in place and even wore protective shoes while in the house. The bed was assembled and all packing and old mattress taken away. 8 nights of sleeping and we love it. The most comfortable bed and best night sleep ever. No aching back or stiff neck. The only trouble is it’s so comfy we struggle to get up on a morning ha ha. Excellent quality and excellent service. I’d highly recommend buying from John Ryan
Nicola
Excellent service from start to finish
Excellent service from start to finish. Expert and unbiased advised. Up to date information on progress of order through to delivery of product.
Geoffrey
Lovely mattress
Lovely mattress! Delivered as promised and old one taken away, along with the packaging.
Philip
Perfection from start to finish
Perfection from start to finish. Was advised about the mattress, after asking our requirements. Must say it is perfect, well done John Ryan will certainly recommend your company.
Jackie
Excellent Mattress and Service
I have been sleeping on my new Artisan 1500 for a couple of weeks now and am so impressed with it. The upholstery is nice and firm and supportive with a luxurious softness. I would say that if you are concerned about not being able to try, ask for advice from the team as I found their advice to be spot on.
Service throughout was excellent and accommodating – down to the final delivery. I would definitely order again and will recommend to friends and family.
Jonathan
Excellent service and very…superb
Excellent service and very knowledgeable staff super mattress and it’s been so comfortable from day one
Steven
We have bought a few items from John…
We have bought a few items from John Ryan by Design Ltd, and the fact that we keep coming back says it all. Their service is good, and the products are well made.They are not cheap, but then cheap comes with a trade off in terms of quality. Beds and mattresses are bought for years of use, so it’s best not to skimp.
Ian
Excellent Service
Excellent. The best Customer Service I have ever dealt with.
From my first queries to delivery the service is first class.
We wanted a super king size and thought, having measured the size of room, everything would be okay. John Ryan customer service asked for measurements of stairs, video of route etc and concluded we would be best suited with a zip-lock solution. Good job too.
The beds are fantastic. i have waited 6 weeks to post on here just to make sure of a fair review.
Quality of the base units, mattress and headboard are all superb and vastly superior to anything we looked at in our local bed stores. (and I had to look at a lot!!) for a comparable price.
We have a firm mattress, which my wife, who is lighter than me, took some time to adjust to but we now get the best sleep of our lives.
All in all an excellent customer service, fantastic quality product and a very efficient delivery service and team.
Well done John Ryan.
Simon
We were very nervous about spending so…
We were very nervous about spending so much on the artisan 1500 super king. Everyone was so kind and helpful. It came and it was so hard I had to get out and sleep in the spare room. I felt like I was being pushed by cement. It went on for a week. We then bought a mattress topper to keep it clean mainly but then it was so comfortable.
However we didn’t want to rely on the topper so I called John Ryan and they advised to try it again without the topper and persevere. The topper had been on 2 weeks. We persevered and after just under a month it is the most comfortable bed we have ever had. I have now taken to snoring (apparently) so I must be getting the best sleep I’ve ever had. Thank you John Ryan for all your support as we called you many times and you were always patient and gave us the best advise. Excellent bed.Excellent customer service.
Linda
A hugely professional company all the…
A hugely professional company all the way through. It is potentially risky buying a high end mattress in this way but they go out of their way to ensure that you get the right product selected initially and their returns policy covers you for any unforseen comfort issues. Great company, great product
Alan
WOW! SLEEP HAS NEVER BEEN SO GOOD!
I suffer from a disease which affects my joints and getting a suitable bed is unbelievably hard. It needs to suit me and my wife and that just adds to the issues. We have tried 5-6 mattresses over the last 10 years and all of them have disappointed in one way or another. They were not cheap and all from big name manufacturers.
I started to trawl the internet about 6 months ago as I was really suffering with my current bed, despite toppers, covers etc. I came across John Ryan Beds and liked the information on the site. I phoned them and had a good chat with Julie, then Marie and then Gary; I think they got to know me in the end! The advice they gave was honest, professional and fair, they didn’t push me to spend more than needed.
I then found a “B Grade” Artisan 1500 King Size on their outlet site which was a split firm one side and medium the other. Absolutely perfect for me and my wife and although slightly more than I had budgeted for I decided to buy it. Marie told me if it didn’t suit they would swap it or refund me, you can’t ask for more.
I placed the order on Thursday, they passed it to the courier on Friday and on Monday they delivered it. Even the couriers were first class, they phoned me to let me know they were stuck in traffic and would be later than planned. The bed was put in place and I was like a kid in a sweetshop, I couldn’t wait for bedtime!
A week later and I feel so much better, no more waking up like a folded up deckchair and having to release my joints and muscles. The bed is superb and I have slept like a log each night. What is even more remarkable is my wife loves it just as much – brilliant for both of us after 10 years of searching for the correct bed!
If you see “B Grade” please do not worry about the quality as the bed is basically brand new, I could not find a single mark or issue with it.
If you want a quality bed or mattress then forget the warehouse shops with “big names” get in touch with these people and buy one – you will not be disappointed!
Dave Raybold
GREAT BED – GREAT SERVICE
I am giving this a 5 star despite a mistake made at the factory on a special order non-standard headboard. John Ryan admitted a communications error with the factory, apologised and had it sorted very quickly. The bed is fabulous and for the first time in years I have not woken up with a backache!
We ordered an Artisan bed and were prepared to go for the most expensive one, but were advised to go for a cheaper one when we explained our requirements. Good honest service. Ron
Ron
FANTASTIC IN EVERY WAY!
Flexible, clear communication, friendly, professional, knowledgeable and just great to deal with. I cant see myself trying a mattress before I but it ever again, simply ask John & Ryan (Julie is fantastic too). Edward
Edward
JUST LOVE THIS MATTRESS
I told John Ryan about my height weight and problems with my hips and back, and they recommended this mattress. I now look forward to going to bed which I did not before. It supports my weight and cushions my hips. Would definitely recommend John Ryan if you need a suitable mattress. because altho I had bought previous mattresses in shops, and bounced up and down on them, lay on them etc. they were never suitable, and that is why I asked for a recommendation from John Ryan and bought off the internet. So glad I did.
Jane