Dear Sir/Madam My husband and I have had a John Lewis latex mattress that we bought 9 years ago. (Barcelona model) It has always seemed a little too firm for us. My husband particularly, found that his frame (shoulder, hips) ached while lying on it. We tried out new mattresses in John Lewis and plumped for a king-sized 12,000 spring mattress from their natural collection range (a bargain at half price as an ex-display item at £750), it seemed so lovely and soft in the showroom and the high spec of the mattress reassured us we were getting a quality product. But after a week and a half of sleeping (or trying to sleep) on it has made us feel that it will have to go back. We find the new mattress hot and we are both waking with aching lower backs and we dislike the feeling of rolling together when we are too close. Consequently we have lost confidence in a sprung mattress and hanker for a cooler latex feel with support and no 'roll-together'. Today we tried out the tempur mattresses in John Lewis and quite liked the feel of the Tempur 22 sensation deluxe model but I a wary of memory foam - worried that it might be hot to sleep in as well as a costly option. My thoughts now are on reusing my old latex mattress - which seems in good condition still, with no noticeable sag and adding some sort of topper on it for comfort. I wondered what your advice would be on my options. Would a latex topper make any difference if we already find the latex too firm for us?

Or do you think it better to try one of your other kinds of toppers to gain more softness?

For ref: my weight 10 stone 10lbs, husband's weight 13 stone 5lbs. Yours faithfully Felicity