fbpx Skip to content
For Dora at Trustpilot
1st September 2012

John Lewis and Staples Mattresses Reviewed

Comment Check Icon 2 answers Comment Icon 0 comments
A customer asked

I've recently bought a John Lewis Refresh 2 mattress.

It was missing a felt washer from one of the tufts, so John Lewis had the manufacturer send out a couple of spares; the sender was Horatio Myer & Co Ltd/Staples.

The Refresh 2 seems to have elements of Staples' Eleanor and Cordelia models, but is no-turn, like some of their higher-end models. Which made me start questioning the mattress and whether I'd got a good deal or been sold a dud!

The Refresh feels ok but now I'm wondering why it's only one-sided and if I've made a mistake buying this bed? Can you advise how you can review and compare their models?

Thanks

.

Michaela Long Answered 6 months ago

Hi Sandra,
 
Thank you for your question.  Some people are sensitive to the tufts on a mattress which are essential to the construction of the mattress as they hold all the upholstery layers together.  Once a mattress protector and sheet have been added most people do not notice them. If you are sensitive to the tufts, a simple solution would be to add a mattress topper which would also give extra comfort.
 
 
[recommended-product post="627307"]
The best option for people who do not like tufts would be a one-sided mattress. The best option for these types of mattresses is one that has pocket springs for support and Latex as the comfort layer. Latex is a lot more responsive and durable than memory foam but without the heat retention. The only mattress of this type that we have is the Origins Pocket Latex 1500 which has a very firm to medium feel depending on your body weight.
 
I hope this helps and if you would like any further information please do not hesitate to contact the office on 0161 437 4419.
 
Kind Regards
Michaela

Comments
No comments yet

Leave a Reply

Your email address will not be published. Required fields are marked *

admin Answered 6 months ago

Hi Alex.

Thanks for this question. We get asked all the time about John Lewis mattresses and whether they are a good buy for sleepers. Before we answer that we need to address the issue of the Staples mattress is the issue of the John Lewis being a one-sided mattress.

You should only expect a one-sided mattress if you're paying half the price of a two-sided model. One-sided models restrict you to one side and can have a really short shelf life in comparison once the fillings settle. It's not that theres anything wrong with the John Lewis model just that you could get a lot more for your money with a 2-sided alternative.

Another major difference is that the two Staples models you mention above has 2 rows of Hand Side Stitching rather than machine stitched as on the John Lewis Refresh. Another huge difference in terms of overall build quality.

Comparing John lewis Mattresses:

We have written a really detailed article that compares the John Lewis mattress range here which maybe of help for you to know what to look out for. The John Lewis Refresh gives very minimal details other than being a one-sided medium feel mattress.

You're going to need to be able to identify the following areas to really compare a John Lewis Mattress:

The one thing which we are unsure about are the weights of fillings used in any of them. We list all of our weights for our range here. We explain a bit more below about wool as an example of a natural mattress fibre which maybe helpful to watch.

If you want to see an example of the kind of detail you should expect to see on a quality mattress, then have a look at our Artisan Naturals below which too is a medium feel mattress.

How to compare mattresses:

The best comparison to the John Lewis Refresh mattress is our Artisan Naturals pictured below. It has a true Medium feel and is 85% Natural fibre with a calico encased pocket spring.


Artisan Naturals Mattress

1 1200GSM BLENDED BRITISH FLEECE WOOL AND COTTON

2 HAIRPROOF CAMBRIC COVER

3 1250GSM REBOUND POLY COTTON

4 1500GSM 100% PURE MOHAIR

5 1600 CALICO ENCASED POCKET SPRINGS [49MM ] [1.28MM ]

TOTAL:
3950GSM

DEPTH:
27-30CM

CHEMICAL FREE COVER

How much should you spend on a new mattress?

As a guide below is a table that shows exactly what you can expect for your budget regardless of where you buy your mattress. This should act as a helpful aid when browsing mattress shops and retailers.

How much to spend on a double mattress? What can I expect for my money?
Under £500 Will not get you much at best a 13.5 gauge open coil/cage sprung with a thin polyester layer or a solid foam mattress.
£500 Entry level spunbond springs with some form of synthetic upholstery. Usually one sided mattresses.
£750 The beginnings of a basic pocket springs unit with 800 – 1000 count. No substantial amount of filling other than foams and synthetic materials. Two sided models.
£1000 Should get you away from most low ranges and into the mid-range pocket spring models.
£1250 Should get you a decent pocket sprung mattress with some Natural Fibre content.
£1500 Should get you many manufacturers mid-range models with Natural Fibres
£1500-£2000 Should get you a Hand Made primarily Natural Fibre Quality Mattress
£2000+ You should expect 100% Natural Fibres and Traditional Hand Made Construction Method.
£5000+ A Bespoke Hand Made Sleep System, High-end Spring Units & Featuring the Worlds Most Luxurious Natural Fibres.

We would always recommend you view two mattresses side by side in this way detailing as much as you can about them. Then you can correctly compare their feels, value and quality. All of our pocket sprung mattresses are double-sided, whether that be our man made range or our natural range.

If you would like more information please give the office a call on 0161 437 4419.

John and Ryan.

Comments
No comments yet

Leave a Reply

Your email address will not be published. Required fields are marked *

Newsletter

Enter your email to join our newsletter. We’ll send you occasional news and mattress expertise.